Waiter/ Waitress

Harrods is bringing more magic, innovation, and theatre not only to the beauty market but also to the dining industry through our H beauty standalone stores across the UK. As this is not a normal beauty hall, we are bringing on board some of the highest profile partners in the business and aspire to provide a world class dining experience all within our unique H beauty playgrounds.

About the Role

Our Front of House teams set the scene for exceptional experiences and are an invaluable part of our Restaurants family. Waiters and Waitresses across Harrods are flexible to our customers’ needs and go above and beyond to make anything possible. They know what it means to go the extra mile and nothing is too much trouble. In this role, you’ll be assisting the Management team in running the restaurant effectively by maintaining high service standards and maximising sales, exceeding customer expectations.

About You

You’ll be a trusted team player who has a strong track record of hospitality experience, with time spent working at a high end bar or café environment. Having great knowledge and a passion for food and drink, you’ll have the ability to perform duties effectively and at the highest standards with minimum supervision and guidance. 

You’ll have great time-management skills and a strong customer focus when dealing with both internal and external parties. You’ll have exceptional interpersonal skills and a good attention to detail. By being cool, calm and collected, you’ll be able to manage all kinds of situations and think on your feet.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise To You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

More immediately, you’ll benefit from:

• An excellent benefits package
• A competitive salary up to £15ph (this is made up of a generous base salary and service charge*)
• Company pension
• 30 days’ holiday (including bank holidays) and your birthday off
• Up to 33% in-store discount and access to our employee high-street discount portal

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods 

*The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members.