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  1. Full Time
  2. Hammersmith
  3. Distribution and Warehouse
  4. Fixed Term
VAC- 39181

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Supply Chain Planning Analyst

We are seeking a highly organized Supply Chain Planning Analyst to play a critical role in ensuring that the supply chain operations smoothly and efficiently within Harrods.

This is to work on a 12 month fixed term contract with the potential to go permanent.

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.

About the Role

Reporting into the Supplier Engagement Manager, you will be part of a team driving efficiencies throughout the entire logistics network; working with both internal and external stakeholders to achieve this. Using applications such as SAP, Business Intelligence and other in-house IT solutions, you will be responsible for producing insight and analysis to help the business make informed decisions to drive change.

Other responsibilities and attributes include:


  • Taking ownership of producing a short-term (1,2 & 4 week) and long-term (1 year) unit level forecast for all fashion & non-fashion categories to provide the distribution centre with clear visibility of inbound deliveries.
  • Leading weekly Supply Planning meetings, updating the distribution centre on inbound deliveries and forecast accuracy to support resource and capacity planning.
  • Preparing and deep dive performance metrics for our key suppliers including OTIF, Return to Vendor and Trouble Shipment data which feed our supplier scorecards.
  • Producing and presenting supplier scorecards, leading monthly operational meetings and actively engaging with our suppliers as part of our Supplier Engagement Strategy, equipping both internal and external stakeholders with information to drive efficiencies across both our supply chains.
  • Producing comprehensive rate cards and benchmark freight forwarding services to ensure competitive and cost-effective logistics solutions as a Supply Chain Analyst.
  • Working collaboratively with a variety of internal stakeholders across the business, including; buying, merchandising, imports and retail supply teams to aid ad-hoc analysis & reporting and allow senior management to make informed decisions.
  • Weekly & monthly reporting of the performance of our internal supply chain as well as ad-hoc analysis to support the distribution centre.
  • Regular reviews of procedures for improvements in efficiency and working practices, and to ensure that any recommendations are measured and implemented in conjunction with the manager.
  • Ensuring all reports are prepared, reviewed and actioned within the agreed timescales.
  • Preparing and upkeeping of relevant documentation and process flows.


  • Ensuring daily operational standards of the department are met.
  • Playing a key role in ensuring that team harmony is optimised at all times.
  • Ensuring that Housekeeping and Health and Safety standards are maintained at all times.
  • Monitoring the team’s adherence to the attendance and dress code policy and highlight any issues.

About You

You will be someone who always displays integrity and trust and has excellent influencing skills. You will possess excellent project management skills and be able to play a key role in ensuring that daily operational standards of the department are met.

About Us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

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