Brand Manager

Our Brand Managers are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. As a Brand Manager, you’ll act as a representative of our Brand partners, providing a truly remarkable experience for every customer.

Acting as a role model, people coach and product expert, you’ll drive sales and business initiatives, ensuring all targets are achieved & exceeded, while maintaining a high level of pride in what you do.

About the Role

Our Brand Managers are responsible for leading the team to success, providing a world-class service and demonstrating exceptional product knowledge. You will build a strong relationship with the brands to ensure the same vision is projected and achieve mutual business goals. You will complete weekly trade feedback to provide insight into brand performance and to ensure the on-going success of our brand partners.

Other responsibilities will include:

• Support the management team with daily taskings and action plans.
• Conduct brand training on brand history and product knowledge.
• Lead a team to achieve personal and team targets.
• Build long lasting relationships with clients and stakeholders across the business.
• Be confident when handling large and complex transactions.
• Ensure all visual merchandising is aligned with Harrods' and the brands expectations.
• Work towards sales targets.
• Maintain standards in both front and back of house areas.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return, you’ll enjoy a package that includes 22 days’ holiday, your birthday off, up to 33% Harrods discount (including our restaurants), access to a competitive commission scheme plus joining our generous pension scheme. 

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. 

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram