Concessions Assistant - Fashion

Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.

About You
You have a keen eye for detail and are passionate about Luxury product. Hardworking, self-motivated and conscientious, you use your excellent organisation skills to support your colleagues. You will pride yourself on your approach to building trusted relationships and be able to manage queries from both external and internal stakeholders. Meticulous in your approach, you always have the highest of standards in mind. 

What to Expect
As a Concessions Assistant you will assess the performance of the concessions business on a daily basis by analysing performance reports, understanding the return and profitability of each concession and looking for opportunities for improvement and growth.  It will be up to you to manage all general administration, such as overseeing email correspondence and arranging responses when necessary, supporting the Concession Managers whenever required, as well as taking notes in meetings. You will be responsible for the managing the flow of documentation relating to new concession agreements and concession renewals, keeping track of the status throughout. As you will be creating PowerPoint presentations and trade reports, a good working knowledge of Microsoft Outlook, Word, Excel, Powerpoint is essential.

What is important?

Our team love what we do and work very hard, our concession business is growing and there is always a lot going on. We are driven, motivated and always strive to exceed. We are looking for someone who shares our passion for Luxury, but also understands the commercial aspect of the role and is business minded. We build relationships constantly both internally and externally so great communication skills are key.

Our promise to you

At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself