Corporate Social Responsibility Manager

The role sits within the wider Corporate Affairs team who together are responsible for the Harrods corporate reputation and brand, positioning Harrods as a socially aware and responsible business. The CSR Manager, through a strong network of internal and external stakeholders, will proactively and reactively raise the profile of Harrods CSR commitments and progress.  The CSR Manager will work across two primary areas: Harrods sustainability strategy and its charity partnerships (community pillar) strategy. The manager will lead in the delivery of the company wide CSR strategy, initiatives and communications.

In this role, you’ll provide advice on best CSR practice, updates on legislative changes and ensure compliance ultimately leading Harrods on a path towards a more sustainable future. You will be required to engage with teams across the business in areas such as sourcing and supply chain transparency, emissions, water and waste reductions, monitoring and support, gaining support across all levels of the business.

About us

Harrods Corporate Social Responsibility (CSR) strategy splits into Harrods Sustainability and Community strategy which sits under 5 key pillars: Our Business, Our Products, Partnership & Innovation, Our People and Our Community. The sustainability strategy – Harrods Path to a more sustainable future - has been given a vision and identity and is now a strong voice within the decision-making practices of the business. Harrods Path is closely aligned with Harrods strategy and purpose, with the business committing to becoming as responsible and sustainable a business as it can, in as soon as timeframe as possible.

About you

The CSR Manager will have a strong background and experience in their field and key accountabilities include identifying industry relevant issues and Harrods response, leading on the delivery of Harrods Corporate Social Responsibility strategy, managing tools used across the business to support sustainability initiatives (e.g. Sedex, Carbon Footprint data tracker), maintain accreditations, manage Harrods Sustainability Network, management of Harrods charity partnerships and bringing general best practice to the business. More specifically, we’re looking for someone with:

• Proven experience in managing and delivering CSR strategy in a similar role and organisation.
• Technical expertise and industry awareness on CSR, sustainability, reporting, legislation, latest trends, innovation, and best practise in the retail industry.
• Ability to communicate complex theory, regulations, legislative requirement to different audiences.
• Project and programme management experience.
• Excellent time management and the ability to multi-task.

Our promise to you

At Harrods, we pride ourselves on challenging conventional thinking and doing the seemingly impossible for customers. Share our positive approach and this will be a defining career move. You’ll gain experience across the business and have the freedom to make connections the way you want. Plus, you’ll be close to the heart of a creative team in which each week brings something new.

For our part, we’ll recognise your ideas with excellent opportunities for long-term career progress, plus a strong package. This includes generous pension and life insurance, staff discounts of up to 33% on Harrods’ products, 25 days’ holiday and your birthday off.  

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram