| Member of at Harrods

Bio

Hi, I’m Matt. I’m the Talent Acquisition Partner for IT, Digital, Technology, and Corporate functions at Harrods. I’m always looking for talented individuals to join the exciting world of Harrods and help drive our business forward.

Working at Harrods is a privilege, and I’m proud to be part of such an iconic British brand. I love delivering a personalised recruitment experience, and there’s nothing better than making an offer and seeing how excited the person on the other end is.

What I enjoy most is being part of a team that truly lives our values, my favourite being “We Are Human”, where I can be myself and bring that human side to everything I do. If you’re interested in opportunities in the areas I recruit for, let’s connect on LinkedIn.

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My jobs

Enterprise Services Principal Administrator (Identity)

Salary

Location

Hammersmith

Job Type

Full Time

Sector

Contract Type

Permanent

Description

We have an exciting opportunity Enterprise Services Principal Administrator (Identity) to join our IT team here at Harrods. You will be responsible for the end-to-end physical, virtual and cloud platf

Reference

VAC- 50398

Expiry Date

01/01/0001

Job managed by:

Matthew Shepherd

Job managed by:

Matthew Shepherd

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Discover more about us

Crafting exceptional customer experiences: Sales skills at Harrods

Teaser

Learning & Development

Content Type

Career Stories

Publish date

02/11/2026

Summary

With 82% of in-store purchase decisions made on the shop floor, the role of a Sales Associate is hugely influential. At Harrods, sales is about creating experiences that stay with customers long af

Teaser

If you’re looking to build your sales skills, step onto the shop floor and explore what makes selling at Harrods special.

Jobs in E-commerce at Harrods: Life inside the E-commerce, Digital and Insights team

Teaser

Head Office

Content Type

Career Stories

Publish date

02/11/2026

Summary

Behind every smooth online journey at Harrods is a group of people thinking carefully about how customers browse, discover and shop. From the way products are presented, to how customers find us th

Teaser

From the first search to the final click, ecommerce plays a vital role. If you’re exploring jobs in ecommerce, here’s everything you need to know.

A day in the life of a Security Officer at Harrods

Teaser

In Store

Content Type

Career Stories

Publish date

02/11/2026

Summary

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Teaser

If you’re looking for insight into security officer jobs within retail, we sat down with Luba, one of our Security Officers, to discover what a day in the life of a Security Officer at Harrods really looks like.

A night at Harrods: Behind the scenes with our engineering team

Teaser

General

Content Type

Career Stories

Publish date

01/22/2026

Summary

When the doors close at our Knightsbridge store, another side of Harrods comes to life. A dedicated team of engineers, electricians, technicians and specialists work through the night to make sure

Teaser

This behind-the-scenes look offers an insight into what it’s like to work nights at Harrods, and the people who make it all happen.

The people bringing luxury to life through Personal Shopping jobs at Harrods

Teaser

Private Shopping

Content Type

Career Stories

Publish date

01/15/2026

Summary

Personal Shopping jobs at Harrods are built on human connection. It’s a role that’s about taking the time to understand someone properly and to notice the details that matter to them. For our Perso

Teaser

For our Personal Shoppers, every interaction is an opportunity to exceed expectations and create genuine experiences that make people want to come back. Read on to get a glimpse into what makes our Personal Shopping roles special.

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Step inside the world of chef skills that elevate every plate

Teaser

Chefs & Hospitality

Content Type

Career Stories

Publish date

01/15/2026

Summary

Behind every memorable dish is a chef who understands more than just flavour. At Harrods, our chefs combine technical chef skills with a healthy sprinkling of creativity and teamwork to create expe

Teaser

If you’ve ever wondered about the skills required to be a chef, or what sets a great chef apart, step behind the kitchen door and explore the chef skills that elevate every plate.

A day in the life of a Personal Shopper at Harrods

Teaser

Private Shopping

Content Type

Career Stories

Publish date

01/13/2026

Summary

A day in the life of a Personal Shopper at Harrods Meet Marina and Danijela as they share their captivating career journeys. A career in personal sho

Teaser

If you’re curious about personal shopping jobs in luxury retail, this inside look reveals a day that is fast-paced and deeply rewarding.

Uniquely You

Customer service employees at Harrods taking a selfie

The people bringing the Harrods experience to life through customer service jobs

Teaser

In Store

Content Type

Career Stories

Publish date

01/13/2026

Summary

There’s a certain magic in the Harrods experience, the attention to detail, the warm welcome, the moments that make every visit memorable. Behind every smile, every helpful gesture, and every sea

Teaser

If you’re looking for a career where your skills, dedication, and personality truly matter, a customer service role at Harrods offers the perfect stage to shine.

Only at Harrods

harrods head office image with man sitting at reception

Bring our iconic brand to life in a Head Office job at Harrods

Teaser

Head Office

Content Type

Career Stories

Publish date

01/13/2026

Summary

There’s something truly special about stepping into Harrods, the atmosphere, the energy, the sense of heritage and innovation living side by side. But behind every moment of magic experienced in

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A Head Office job at Harrods becomes so much more than a role on a corporate team, it’s an opportunity to help shape the future of retail.

Only at Harrods

Balancing Act: A panel by Working Parents x Women's Network

Teaser

Diversity, Equity & Inclusion

Content Type

Events

Publish date

11/21/2025

Summary

Last week, we hosted The Balancing Act, a panel led by our Working Parents x Women’s Network. The discussion focused on the realities of balancing work and family life, from returning aft

Teaser

Last week, we hosted The Balancing Act, a panel led by our Working Parents x Women’s Network. The discussion focused on the realities of balancing work and family life, from returning after parental leave to managing career priorities, and how we can continue building an inclusive culture that supports everyone. 💚

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