Food Safety Manager

Our Food Safety & Technical team support our growing array of restaurants and our magnificent Food Halls, in our continued ambition to be one of the world’s leading food destinations. We’re now looking for a Food Safety Manager to join this fun, dynamic and talented team.

About the Role

As a Food Safety Manager at Harrods, you will be instrumental in ensuring the highest standards of food safety, legal compliance, and operational integrity across our diverse food operations. Reporting to the Head of Food Safety and Technical, you will oversee the implementation of our food safety strategy, working across concessions, restaurants, in-house production, distribution centres, and airport locations. 
In this position, you will manage a small team to implement food safety training programs, oversee internal audits, and investigate food safety incidents, ensuring lessons are learned and best practices are continuously improved. You will monitor and validate food safety management systems across our operations, ensuring compliance with legislation and industry standards. Additionally, you will play a key role in corporate policy development, regulatory reporting, and maintaining due diligence records. Acting as a trusted advisor in the absence of the Head of Food Safety and Technical, you will ensure that Harrods remains at the forefront of food safety excellence while supporting the ongoing success of our food operations.

Please note this role requires availability to work 5 days over Mon- Sat with Sundays on call, approximately 1 every 4/5 weeks. 

About You

You’ll be a valuable team player with a strong track record of food safety within a similar role, and hold a degree or equivalent qualification in Food Safety. Additionally you should have a strong knowledge of microbiology, food safety and quality management systems. L3 HACCP is also desirable. 
You’ll have great time-management skills and a strong customer focus when dealing with both internal and external parties. You’ll have exceptional communicational and interpersonal skills as you will be interacting with other business areas in your day to day. You’ll have good analytical skills and with excellent attention to detail. Having solid PC skills is a must, being particularly proficient in Microsoft Excel and Word. Experience with auditing would also be advantageous. 

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return for your hard work, you’ll benefit from a competitive annual salary with an excellent benefits package, including a company bonus, generous company pension scheme, 25 days’ holiday and your birthday off, up to 33% in-store discount and a season ticket loan.

Uniquely You

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods