Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
About You
You will lead and develop a high performing supply team, delivering results through effective management of the product cycle within the Harrods Food Halls, Restaurants and Kitchens. You have a true passion for food, are commercially savvy with excellent communication, problem solving and project management skills. You will demonstrate a can-do attitude and take pride in building key relationships across Harrods and with external suppliers.
What to Expect
- Motivating and encouraging cross functional ways of working by providing development opportunities across the team.
- Providing support to the Food Supply Manager and communicating effectively with Senior Management, establishing trust and building rapport.
- Identifying opportunities to continuously improve processes, leading by example to encourage insight to action with the wider Supply team.
- Working closely with IT to deliver change and identifying more efficient ways of working.
- Building relationships with key stakeholders in commercial and retail in order to develop processes to deliver KPI’s in waste management and availability, whilst maximising sales opportunities.
- Working towards the successful, on-time launches of new food and maintaining the critical path by meeting agreed deadlines.
- Creating efficiencies in stock management, inventory replenishment, aging stock and operations processes.
What is important?
We are a team of foodies! We pride ourselves on our passion and aim to be the World’s Number One destination for Food & Restaurants. We are in the midst of our “Taste Revolution” project which is keeping us exceptionally busy, but we are so excited to see the end result. We work collaboratively as a team and have built great relationships with the wider business. We are looking to bring someone to the team who will share their own insight and ideas, commercially focused but always considering the customer experience.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.