Front of House Coordinator

We are looking for a Front of House Coordinator to join our Beauty Concierge Division. As a Front of House Coordinator you will live and breathe all things beauty, including our whole range events across the store.

About the Role

In this role you will be assisting the Beauty Concierge team with all aspects of event operations, you will be responsible for providing a world-class service and building strong relationships with the team to ensure a smooth running of the Concierge Division.

Your responsibilities will also include:

• Assist with the day to day coordination and planning of the event calendar, including associated documentation, Health and Safety and risk assessment coordination
• Support the Events Executives and Managers with on-site support
• Liaise with internal departments and stakeholders ensuring a seamless event day running
• Ensure  accurate  record keeping  across  all  events,  tracking  and  updating  multiple  event timelines
• Coordinating catering requirements with Banqueting, Restaurants and External agencies
• Respond promptly to all enquiries from internal departments, clients, brands and stakeholders across all projects
• Responsible for booking customers into their Beauty Concierge appointments using the appointment software, ensuring appointment allocation is reflective of the service required.

About You

To be successful in this role you will have administrative experience and a keen interest in beauty and events operations– it is also important to have strong communication and organisational skills.

You will also have:

• Exceptional organisational skills and the ability to work to deadlines.
• The ability to be flexible with your time, ensuring you are able to support important events in store.
• Confidence in using Microsoft Outlook and Excel to record accurate event timelines.
• A passion for beauty and events coordination.
• The ability to liaise with senior management across the business

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you’ll enjoy a package that includes a salary of £27,500, access to a competitive commission scheme, 22 days’ holiday, your birthday off, double time on Bank Holidays, up to 33% Harrods discount (including our restaurants) plus joining our generous pension scheme.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive.  What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.