H Beauty Administrator

We are currently recruiting for a H beauty Administrator, who will play a vital role in keeping Harrod’s retail operations running seamlessly by acting as the central point of contact for H Beauty stores and internal teams.

About the Role

This is a varied and fast-paced administrative role where you’ll support the smooth day-to-day running of H Beauty retail through effective query management, stock administration and cross-functional coordination. Acting as a triage point for retail and management enquiries, you’ll ensure questions are resolved efficiently while building strong relationships across Buying, Merchandising, Retail, Distribution and external brand partners.

Key responsibilities include:

• Acting as the first point of contact for all queries from H Beauty retail and management teams, ensuring timely resolution
• Managing stock movements end to end, including STOs, RTVs and expired stock processes
• Supporting inventory management, including testers, samples and NSV processes in partnership with Demand Planning
• Coordinating retail communications such as brand and product launches, marcomms and store updates
• Providing administrative support for new store openings, including planograms, brand lists, contacts and floorplans

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You will be someone who thrives in a highly organised, detail-focused role and enjoys working across multiple teams in a dynamic retail environment. You will be confident handling queries independently, using your judgement and system knowledge to find effective solutions. Comfortable communicating at all levels, you’ll take pride in delivering excellent service while adapting quickly to changing priorities. You will approach your work with professionalism, ownership and a strong sense of accountability, ensuring nothing slips through the cracks.

You will also have:

• Strong administrative experience with excellent organisational and time-management skills
• High confidence using Microsoft Office, with experience of SAP or similar systems desirable
• A proactive, flexible mindset with strong numerical and analytical capability

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.