Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
About You
You are an experience Hammam/Beauty Therapist and have a real passion for customer service. Efficient, knowledgeable of the industry and an optimiser, you always aim to exceed targets. A team player and self-motivator with a proactive and stress-resistant attitude, relevant experience within a minimum NVQ level 2 qualification in beauty therapy.
What to Expect
- Offer a range of hammam treatments such as body scrubs, wraps and massage to the highest standard, up-selling and cross promoting our extensive range of products and treatments.
- Working in a very warm environment (40 degrees)
- Use your passion to deliver great customer service
- Ensure Health and Safety requirements are maintained within the treatment area and all necessary reporting practices are followed in the event of an accident, equipment maintenance or failure.
- Working against set KPI’s
What is important?
We are looking for someone who shares our passion for luxury beauty services and understands the importance of customer service. Sometimes we are very busy, but our team always shares the workload and supports each other. Organisation and standards are so important to our team; we are expected to be consistent and accurate so attention to detail is important.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.
Salary: £21,000
40 hours a week over 5 days
Generous commission structure