Head of Food Production

We are now looking for a Head of Production to join our Food & Hospitality leadership team here at Harrods.

About the Role 

Reporting to the Director of Restaurants and Kitchens, this senior management level position will form part of the Restaurant and Kitchen Executive team and be the lead role across the production operations. At Harrods food is our heritage and a key area of focus for us. To support this focus, we are developing our production infrastructure, in line with our future growth projections, embracing a manufacturing operating model with a new facility. We are keen to achieve a lean model to drive efficiency without losing sight that we are the world’s most iconic food halls and an authority in hospitality, so artisan and quality are at the centre of our outputs.  

The role will lead the business from end to end and have direct responsibility for understanding the strategy and ambitions of both the Food Retail and Restaurants teams to shape and enable their business area to deliver on these requirements. They will also be accountable for the quality of NPD in response to business objectives, efficiency of its operation commercially to achieve and challenge these results to name a few. 

Collaborative working, challenging new processes and embedding ways of working will be key. Embracing a cross functional working mentality, working with areas in our business like Buying, Retail operations, Food safety and technical, Supply chain, Distribution and Merchandising to support business objectives.

About You 

As Head of Production you will have gained experience as a senior leader in a complex fast paced food production/manufacturing facility having imbedded best practise and driven results to a high artisanal quality. You will bring a strong service focus and have a strong work ethic and great attention to detail. In addition, you will be able to successfully manage volume at a complex level.
You will lead and develop a team able to operate at the highest level of quality. You will flourish in a demanding, fast-moving environment where attention to detail is paramount and therefore must demonstrate personal credibility and inspire confidence.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart.  We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods