Homewares Supervisor - Bed & Bath

Our Homewares team are looking for a Homewares Supervisor to join the Bed & Bath department here at Harrods. You will be the face of our iconic brand, driven by passion for our customers and deliver the best service. 

You will do this by putting customers at the heart of everything you do, building long-lasting client relationships and demonstrating exceptional product and Harrods knowledge.  

About The Role

In the role of a Homewares Supervisor, you will be the face of the brand that you represent and be responsible for providing the best shopping experience that is unique and memorable for every customer that you encounter. You will be accountable for delivering on trade targets and educating our valued customers about the brand that you will represent.  Your excellent communication skills, product awareness and attention to detail will assist you in making the correct decisions as a Homewares Supervisor. You will be an ambassador across the store for the Harrods Standard, The Beauty of Selling and be a go-to person for all updated product knowledge. You will oversee the processing of large and complex transactions, address any customer queries or concerns effectively. 

In return, you’ll enjoy a package that includes a competitive salary package plus commission, a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our restaurants) and a season ticket loan.

About You

You will be passionate about home décor and have proven experience of providing exceptional customer service, you will integrate seamlessly into the Harrods way. You will work in an environment that is highly detail focused and require you to deliver exceptional performance. 

You will also:

• Have a genuine interest and passion for Bath linens and Harrods.
• Have great organisational skills and ability to build strong relationships.
• Have strong communication skills, and great attention to detail
• Have a passion for working towards sales targets, striving to achieve our group mission while continually learning and developing to achieve more.
• Have experience within Premium or Luxury retail.
• Be a self-motivated individual with a naturally curious disposition, you will be keen to develop your product and industry knowledge.
• Be able to engage analytical approaches in driving the business of your brand.
• Be able to think outside of the box, with the will to surprise and delight customers with exceptional customer service and interpersonal skills.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You
 

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You 
 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods