Internal Communications Creative Designer

Our Internal Communications team is now looking for a Creative Designer to help shape how we communicate and inspire our colleagues through beautifully crafted content. If you're a visual thinker with a passion for storytelling, design and employee engagement, this could be your next move.

About the Role

In this role, you’ll be supporting the development and delivery of engaging multimedia content across internal campaigns and communication platforms. From infographics and presentations to videos and social content, you’ll ensure everything we produce is on-brand, effective and engaging.

Key responsibilities include:

• Designing graphics, visuals, and digital content to support internal messaging
• Assisting with internal newsletters, intranet updates, and campaign materials
• Supporting internal events with video editing and design assets
• Ensuring multimedia assets are organised and easily accessible
• Collaborating with teams across the business to bring their internal initiatives to life

You’ll be based at our Hammersmith office with flexible hybrid working, typically on-site a minimum of three days per week.

About You

You’ll be a creative collaborator who loves turning complex ideas into compelling visual stories. With experience in graphic design and video editing, you’ll be confident juggling multiple briefs while staying focused on quality and consistency.

You will:

• Have 1–2 years’ experience in design or multimedia content creation (internships welcome)
• Be confident using Adobe Creative Suite, Canva and other multimedia tools
• Have strong layout, design and typography skills
• Understand internal communications platforms (e.g., SharePoint, Viva Engage)
• Be highly organised, collaborative, and eager to learn and innovate

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.