Rosie Stevens
and I manage this role.
Associate Talent Acquisition Partner
Our Engineering team is now looking for a Maintenance Supervisor to lead our night shift team and ensure our iconic Knightsbridge store is maintained to the highest standards. This is a fantastic opportunity to join a department that keeps Harrods running smoothly behind the scenes.
About the Role
In this role you will be responsible for leading a team of in-house Fabric Engineers to deliver both planned and reactive maintenance across the Harrods estate. You’ll report to the Maintenance Assistant Manager and play a key role in ensuring all work meets industry best practice and Health & Safety standards.
Day-to-day you will:
- Lead and inspire your team, providing guidance, mentorship, and technical support.
- Drive employee engagement and development through regular 1:1s and annual performance reviews.
- Oversee reactive and planned maintenance tasks, ensuring timely delivery and adherence to quality standards.
- Coordinate with other trades and disciplines to ensure smooth operations across the estate.
- Supervise external contractors when required, maintaining compliance and safety standards.
- Manage procurement of operational materials and services to support maintenance activities.
- Deliver toolbox talks and facilitate upskilling sessions to maintain technical knowledge within the team.
- Attend operational meetings and contribute to continuous improvement initiatives.
- This is a hands-on role requiring physical fitness, as some lifting and working at height will be involved.
You will be working a shift pattern of 4 on, 4 off 7pm-7am.
Harrods offers a range of company-wide benefits including 33% staff discount, subsidised medical and dental cover, discounted gym membership, and more.
About You
You will be a confident leader with strong technical knowledge and the ability to motivate your team under pressure.
You will bring:
- City & Guilds qualification in Carpentry and Joinery (minimum).
- Experience in carpentry and joinery, plus secondary skills in fabric trades such as painting, tiling, flooring, and locksmith tasks.
- Knowledge of BS standards and relevant regulations.
- Excellent communication and organisational skills.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
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Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
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