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Marcomms Executive- Elite Customers

  • Department: Marketing
  • Location: Hammersmith
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: VAC- 5063

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Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.

About You                   

You will have experience as a marketer and be passionate about what you do. As a key part of the wider brand experience division, you will be an excellent communicator, and confident in speaking with stakeholders at all levels across the business. As this is a project and campaign focused role, you will be experienced in liaising with various departments to ensure the job is done to exceptional standards. Ideally you will have experience dealing with high net worth customers.

What to Expect

  • You will define and deliver strategic projects alongside our Group Marcomms Manager Customer for divisional campaigns and projects.
  • You will understand the existing Harrods brand positioning and how to maintain and develop this.
  • Liaising with the customer insight team and use findings to influence marketing strategy and decisions.
  • Working with the Editorial team to deliver relevant information and driving relevant content for your division.
  • Demonstrate in depth knowledge of the Macro trends and influences in your divisional area of expertise to help shape and better each campaign or Marcomms strategy.

What is important?

Organisation is so crucial to us, we are expected to be consistent and accurate. Over time, we’ve built a reputation we are proud of. Our team are approachable and efficient and we have strong working relationships across the wider Brand Experience Division as well as the business as a whole.  We need someone who shares our values and understands the importance of our place in the business. Sometimes we are very busy; our team shares the load, supports each other and wins as a team. We set deadlines, we hit those deadlines.

Our Promise to You

At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

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