Merchandiser

We are looking for a Merchandiser to lead trading, planning and stock management activities to drive sales, profit and availability across Harrods Collections departments. This role is a 12-month fixed-term contract.

About the Role

As a Merchandiser, you will play a pivotal role in maximising sales, profit and stock performance across all channels. Working closely with Buying, Merchandising and key stakeholders, you will use data, commercial insight and forward planning to build profitable assortments, identify opportunities and mitigate risks. You will lead in-season trading and forecasting activities, ensuring accurate reporting, effective inventory management and the delivery of key business KPIs, while also supporting and developing junior team members.

Key responsibilities include:

• Leading in-season trading, forecasting and performance analysis to maximise sales opportunities and minimise commercial risks.
• Developing and maintaining assortment, range and pricing plans in partnership with Buying teams to deliver commercial objectives.
• Managing stock flow, inventory levels and product lifecycle performance to ensure strong availability and efficient stock management.
• Using customer, sales and market insights to inform strategic decisions and identify opportunities for growth and competitive advantage.
• Building strong relationships with internal and external stakeholders while providing guidance and support to junior merchandising team members.

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You will be a commercially minded merchandising professional who thrives in a fast-paced retail environment and enjoys turning data into actionable business decisions. You will have the confidence to make informed recommendations, challenge where appropriate and respond quickly to changing trading conditions. You will be highly organised, able to manage multiple priorities and deliver accurate work under pressure. You will also be a collaborative team player who can influence stakeholders at all levels and communicate complex information clearly and effectively. Most importantly, you will be passionate about delivering strong commercial results while continually looking for ways to improve processes and performance.

You will also have:

• Previous merchandising experience with strong knowledge of forecasting, inventory management, WSSI and Open to Buy processes.
• Advanced analytical and numerical skills, with the ability to interpret data and translate insights into commercial actions.
• Experience building effective relationships across cross-functional teams and presenting recommendations with confidence.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.