Oyster Technician (Estimator)

We are looking for an Oyster Technician to join our brand-new, state-of-the-art Service Centre and be a key player in shaping its success.

About the Role

As an Oyster Technician, you will be working as part of a team to deliver all servicing to Rolex specification on quality, lead time and cost. You’ll draw on previous experience to provide accurate and detailed estimates of timepieces and support the flow of timepieces within the workshop as they start and end their service journey.

You will also:

• Diagnose all timepieces entering the workshop and provide accurate estimate creation.
• Upload all estimates into the required files and software within 24 hours of receipt.
• De-case all watches brought in for servicing.
• Ensure all paperwork is appropriately filled out, attaching and required testing documentation.
• Complete Rolex ‘Quick Service’
• Provide training to new starters within the wider department.
• Provide administrative support to the workshop team.

This role is fully on site, working 5 out of the 7 days a week.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You will have a minimum of Rolex Level 20 Accreditation and experience working within a Workshop environment. You will be self-motivated, well-organised and collaborative to work with the wider team using excellent communication skills. To be successful in the role, you will also have basic mechanical watch movement knowledge and a deep understanding of customer expectations.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

Benefits and any extra details will be discussed during the recruitment process.