Part Time Customer Service Adviser
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
About You
You passionate about customer service! In a friendly and welcoming manner, you are able to resolve issues or queries that customers raise with you with confidence. You’re a team player who takes initiative and strives to exceed customers’ expectations
What to Expect
The customer service station is located on level 3 at the Knightsbridge store. Like a front of house role, you will be solving customer queries face to face with the customer. Working alongside you, there will be about 4-6 other advisers with you on a shift and you will also have Assistant Managers and a Customer Service Manager to support you and the team throughout the day. The Customer Service station is open in accordance with the store opening hours. We work some weekends but the rotas are fair and consistent. This is a 22.5 hour contract working 3 days a week.
What is important?
We value our colleagues as much as we value our customers. We work as a team to achieve results and share success with each other. We take pride in what we do and always have a smile on our faces because we know we always have the support of our managers.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
Related jobs
Salary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Creative, Marketing and Partnerships
Contract Type
Permanent
Description
We are looking for a CRM Brand Specialist to join our Digital team here at Harrods. This new position in the team and will be essential in unlocking and supporting major growth potential with our Part
Reference
VAC- 46842
Expiry Date
01/01/0001
Job managed by:
Matthew ShepherdJob managed by:
Matthew ShepherdSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Management and Support
Contract Type
Permanent
Description
An exciting opportunity has arisen for a Culinary Admin Coordinator to join our successful Harrods Catering office team. We are bringing on board some of the highest profile partners in restaurants an
Reference
VAC- 46805
Expiry Date
01/01/0001
Job managed by:
Lucy GovanJob managed by:
Lucy GovanSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Management and Support
Contract Type
Permanent
Description
Our ambition is to be the number one department store in the world for luxury branded merchandise, maintaining an unprecedented level of retail standards, expertise, customer service and profitability
Reference
VAC- 45022
Expiry Date
01/01/0001
Job managed by:
Lucy GovanJob managed by:
Lucy GovanSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Personal Shopping
Contract Type
Permanent
Description
Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopping Assistant is to support our team of Private Client Managers
Reference
VAC- 35445
Expiry Date
01/01/0001
Job managed by:
Amelia TahirJob managed by:
Amelia TahirSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
Our Harrods Own Label team, who are at the heart of delivering bespoke, high-quality products to our customers, are looking for a motivated and detail-oriented Buying Assistant to join our dynamic tea
Reference
VAC- 44980
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
Our Fashion teams are now looking for a detail-oriented and highly motivated Buying Assistant to join them on a fixed term or permanent basis here at Harrods. This role is perfect for someone with a k
Reference
VAC- 41971
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Security
Contract Type
Fixed Term
Description
Our Security team have a rare opening for a Project and Business Process Manager with Security project management experience to join the team. You will not only have the opportunity to lead multiple h
Reference
VAC- 46638
Expiry Date
01/01/0001
Job managed by:
Unnati GandhiJob managed by:
Unnati GandhiSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
We are currently recruiting for an exceptional Retail Manager to join our teams across our iconic Childrenswear Division. Harrods is one of the world’s leading luxury department stores and we’re becom
Reference
VAC- 44798
Expiry Date
01/01/0001
Job managed by:
Natasha Coventry-MarshallJob managed by:
Natasha Coventry-MarshallSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Fixed Term
Description
Harrods is looking for full time Sales Associates to join their luxurious and one-of-a-kind Hampers department within the welcoming and close-knit Foodhalls team on a fixed term contract.About the Rol
Reference
VAC- 47060
Expiry Date
01/01/0001
Job managed by:
Unnati GandhiJob managed by:
Unnati GandhiSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Creative, Marketing and Partnerships
Contract Type
Permanent
Description
Join the Harrods Own Label & Brand team as a Brand Marketing Executive and help shape premium marketing campaigns that elevate our in-house product lines and customer experience.About the RoleAs Brand
Reference
VAC- 46672
Expiry Date
01/01/0001
Job managed by:
Freja KaneJob managed by:
Freja KaneRead our insights

Teaser
GeneralContent Type
Career StoriesPublish date
06/13/2025
Summary
What happens when a five-year-old joins his dad at work? This year for Father's Day, we invited Leo to spend the day with his dad Conrad, a Working Parents Board Member, asking quest

Teaser
Belonging & InclusionContent Type
NewsPublish date
05/14/2025
Summary
As Mental Health Awareness Week comes to a close, we’re wrapping up our series by spotlighting the final story, Zarah’s. Each interview has been a powerful reminder of how community can sh

Teaser
Belonging & InclusionContent Type
NewsPublish date
05/13/2025
Summary
As part of Mental Health Awareness Week, we’re continuing to spotlight the stories of our colleagues, each one a powerful reminder of how community can shape and support our mental health.

Teaser
Belonging & InclusionContent Type
NewsPublish date
05/12/2025
Summary
As part of Mental Health Awareness Week, we’re spotlighting colleagues across Harrods. This year’s theme is Community, and we're exploring the ways our people find connection, support, and

Teaser
Belonging & InclusionContent Type
NewsPublish date
05/09/2025
Summary
As part of Mental Health Awareness Week, we’re spotlighting colleagues across Harrods. This year’s theme is Community, and we're exploring the ways our people find connection, support, and

Teaser
Learning & DevelopmentContent Type
EventsPublish date
04/08/2025
Summary
"We’re proud to celebrate RISE, our learning programme designed to support career growth and development of our colleagues. RISE equips participants with the skills, knowledge, and confide

Teaser
Uniquely YouContent Type
NewsPublish date
04/08/2025
Summary
As the winner of the We Take Pride category at the Harrods Awards for Excellence (HAFE), Geoff Hooton has had his fair share of adventures. From his early days in the Army to his role as t

Teaser
Uniquely YouContent Type
Career StoriesPublish date
04/08/2025
Summary
A native of Venezuela, Analius has lived in London for over 10 years and worked at Harrods for seven of them. We ask her for her current TikTok and TV obsessions, style go-tos and what culin

Teaser
Belonging & InclusionContent Type
EventsPublish date
03/26/2025
Summary
Our Neuroinclusion Network at Harrods was proud to host its inaugural panel discussion in honour of Neurodiversity Celebration Week. Led by our Partnerships Director, Alex Unitt, the pan

Teaser
Our Promise & ValuesContent Type
NewsPublish date
03/26/2025
Summary
WWF Earth Hour 2025 At Harrods, we were proud to take part in WWF Earth Hour on March 22nd, reinforcing our commitment to building a more sustainable future. This year’s theme, “Create

Teaser
Belonging & InclusionContent Type
NewsPublish date
03/26/2025
Summary
At Harrods, giving back to our community is a key part of our ESG strategy. As a founding partner of WEST Youth Zone, we are proud to support their incredible work in empowering

Teaser
GeneralContent Type
NewsPublish date
03/20/2025
Summary
2025 Women to Watch in Hospitality, Travel, Leisure & Retail Index. We are delighted to share that Lindsay Calderwood, Head of Digital Brand Partnerships, has been recognised in the Wi
Recently viewed jobs