Runner

The partnership between Frantzén Group and Harrods is a monumental milestone in Harrods restaurant agenda. We are bringing the gastronomy of Studio Frantzén to the UK for the first time while unveiling a state-of-the-art flagship restaurant within our Knightsbridge store.

We are now looking for Runners to join our front of house team to elevate the dining experience of our guests. 

About The Role

As a Runner, you will help the business and the team in a manner that will ensure that all parties’ expected standards are maintained at all times. The role will have a huge focus on operational process excellence as the role’s key attributes is helping to deliver a world-class restaurant experience. You will be responsible for maintaining the service delivery process along with the rest of the waiting and running teams that sit within the restaurant space. You will be supporting the restaurant team to deliver food to guest’s tables while ensuring we have guest delivery at the forefront of everything we do.

About You

You’ll be a trusted team player who has a track record of hospitality experience, with time spent working at a high end bar or café environment. Having great knowledge and a passion for food and drink, you’ll have the ability to perform duties effectively and at the highest standards with minimum supervision and guidance. 

You’ll have great time-management skills and a strong customer focus when dealing with both internal and external parties. You’ll have exceptional interpersonal skills and a good attention to detail. By being cool, calm and collected, you’ll be able to manage all kinds of situations and think on your feet.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

About Frantzén Group

In 2008, Björn Frantzén opened his first restaurant, Frantzén in Stockholm, Sweden. The restaurant was awarded two stars in Guide Michelin after only two years in service, and its third star after six months in its current location. The Frantzén Group includes several establishments in Stockholm and is established internationally with three Michelin starred Zén in Singapore. In 2022 the group established 3 new restaurants internationally.

Our Promise To You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In joining the Harrods Team, you will receive:  

• A competitive salary up to £16ph (this is made up of a generous base salary plus service charge*) 
• Set contracted hours: Full time role, 39 hours, 5 days a week – paid additional working hours at an overtime rate of 1.5 p/h 
• Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise 
• Staff Canteen 
• Up to 30 days’ annual leave (including Bank holidays) + your birthday off
• Up to 33% Harrods discount

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart.  We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods 

*The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members.