Sales Associate

We’re currently looking for a full time Sales Associate to work within our Hair and Beauty department.

Our Sales Associates in the Hair and Beauty salon will share their knowledge of our Hair and Beauty products with our customers visiting the hair salon or for beauty treatments. They live and breathe our core values and they strive to make anything possible for our customers.

About the Role

You’ll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand.

With the most iconic beauty and hair care brands under one roof, our Sales Associates are experts in guiding our customers through the world of  hair care and beauty and their knowledge and passion is obvious. It’s a fast based, high footfall environment all within our modernised and elevated Hair and Beauty Salon on the Fifth Floor here at Harrods.

About You

You may, or may not have experience within a retail environment, we can invest in your development to fill in some of the gaps and give you the tools needed to succeed. If you are passionate about people, Harrods, and providing world class customer service, you will thrive in going above and beyond to create moments of delight.

You will also:

• Have great organisational skills to keep the shop floor running smoothly.
• Have the ability to remain calm, and measured even when under pressure.
• You’ll be resilient, and adaptable to your customers and team and environment believing that anything is possible.
• Be a problem solver, asking questions and listening effectively.
• Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike.
• A genuine interest and passion for Beauty & Harrods.

About us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

The environment sets Harrods apart, the personal attention we lavish on every customer, and our people’s unrivalled product knowledge and passion for exemplary service, all helps put our retail team into a league of their own, allowing them to be themselves through passion, expertise and creativity.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you’ll enjoy a package that includes a salary of £26,520, access to a competitive commission scheme, 22 days’ holiday, your birthday off, double time on Bank Holidays, up to 33% Harrods discount (including our restaurants) plus joining our generous pension scheme.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram