Sales Manager - Luxury Accessories

Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.

About you

You are a true people’s person with excellent track record of motivating and developing your team. Delivering an exceptional customer service comes naturally to you and you take great pride leading by example. Most of all, you have an infectious energy and sense of fun.

What to expect

You will be responsible for looking after several well-known brands across the department, most of them concessions, achieving business goals whilst being an ambassador for the Harrods brand. Inspiring team members  to deliver exceptional sales and service, you will display excellent leadership skills, identifying and nurturing talent to encourage career development and employee satisfaction. Proactive and attentive, you will also track employee engagement in your department, ensuring that your team is committed to our impeccable standards.

What is important?

We work in a busy department and love it. Therefore, team work, empathy and expertise are what make us unique and a great place to work in.

Our promise to you

At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

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