Service Associate
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
About You
This is a weekend position within the food halls and we are looking for someone that is passionate, enthusiastic and provides excellent service to all customers. You are able to manage complaints; request and can work in a very busy environment.
What to Expect
You will help our customers with their purchases, this role does not involve selling but it does involve ensuring all customers can pay for their items in a timely manner. You will direct them in the right direction should they need to find an item or their way around the store and be confident when working with different payment methods. Working in this busy area will require strong organisational skills, remaining calm under pressure and working together as a team.
What is important?
Your career journey matters to us; the management team in this area are known for their developments and building unique experiences for their employees. They will continue train you, up skill you and support you in your development within Harrods
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.
Follow us on LinkedIn: linkedin.com/company/harrods
Twitter: www.twitter.com/togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
Related jobs
Salary
Location
Location
Thatcham
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
Our Transport team are looking for a skilled HGV Driver to play a vital role in keeping Harrods moving. Based at our Thatcham site, you will be at the heart of our operation, ensuring world-class prod
Reference
VAC- 52354
Expiry Date
01/01/0001
Job managed by:
Isaac PaddingtonJob managed by:
Isaac PaddingtonSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Fixed Term
Description
We are now looking for Full Time Sales Associates to join our Signature department here at Harrods. This will be a temporary position supporting the business across our peak Christmas period, starting
Reference
VAC- 55661
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Customer Service
Contract Type
Permanent
Description
We are looking for a Customer Service apprentice to join our in-store, Customer Service team on an 15-month programme in partnership with our training provider. This programme will provide you with th
Reference
VAC- 53797
Expiry Date
01/01/0001
Job managed by:
Amelia TahirJob managed by:
Amelia TahirSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
Our Food Halls team are now looking for a Butcher to join our vibrant and bustling meat counter. You will be a product expert and be responsible for producing exceptional products and service to delig
Reference
VAC- 54979
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Back of House
Contract Type
Permanent
Description
Here at Harrods, we currently house more celebrity chefs, exclusive dining brands and unique food halls than any other location in the UK. As a Pastry Commis Chef you will be joining a passionate, sup
Reference
VAC- 54622
Expiry Date
01/01/0001
Job managed by:
Emma CousinsJob managed by:
Emma CousinsSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
We're looking for a Team Manager to join our welcoming and close-knit team within Harrods' vibrant Food Halls. As a key member of the Foodhall leadership team, you'll bring the heritage of Harrods Foo
Reference
VAC- 54337
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Store Services
Contract Type
Permanent
Description
We are looking for Cleaning Operatives where you’ll play a crucial role in ensuring that every customer enjoys a pristine and welcoming experience at our store. About the Role As a Cleaning Operative
Reference
VAC- 46214
Expiry Date
01/01/0001
Job managed by:
Rosie StevensJob managed by:
Rosie StevensSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Fixed Term
Description
The Wellness Clinic at Harrods unites the world’s best remedial, aesthetic and wellbeing specialists all under one roof. From dermatology to beauty acupuncture, full-body cryotherapy to mindfulness, t
Reference
VAC- 55082
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Customer Service
Contract Type
Permanent
Description
Our Customer Relations team are now looking for a Customer Relations Specialist. As part of the Customer Relations team, you will play a vital role in Harrods' expert complaint-handling function. Abou
Reference
VAC- 54587
Expiry Date
01/01/0001
Job managed by:
Amelia TahirJob managed by:
Amelia TahirSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Creative, Marketing and Partnerships
Contract Type
Permanent
Description
Join Harrods Creative Studio as a Project Manager, driving the delivery of innovative brand partnership campaigns across multiple channels while shaping processes that enhance creativity, efficiency,
Reference
VAC- 55164
Expiry Date
01/01/0001
Job managed by:
Freja KaneJob managed by:
Freja KaneRead our insights
Content Type
EventsPublish date
09/17/2026
Summary
Network Celebration Evening 2026 Behind every successful network is a community of colleagues committed to making a difference. Last week, we came together for our second annual Belongin
Content Type
Career StoriesPublish date
09/14/2026
Summary
The most rewarding interior design jobs bring creativity and technical expertise together. At Harrods, they can also give you the opportunity to shape distinctive homes, translating a client’s idea
Teaser
Private ShoppingContent Type
Career StoriesPublish date
09/14/2026
Summary
A Private Shopping appointment can feel effortless to the client. Behind that experience, however, is a team of people bringing expertise and attention to detail to everything from preparing the Pe
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
09/11/2026
Summary
There’s much more to Buying than choosing great products. Behind every decision are numbers to understand, relationships to build and teams working together to bring products to customers in a way
Content Type
EventsPublish date
09/09/2026
Summary
Belonging at Harrods Belonging isn’t something we find. It’s something we create.Our Belonging Networks at Harrods bring colleagues together to share their experiences and help shape a cult
Content Type
Career StoriesPublish date
08/28/2026
Summary
This is Me: John As part of Psoriasis Awareness Month, we're shining a light on John, Senior POS Support Analyst at Harrods. He shares his story of living with psoriatic arthritis, and how
Teaser
Head OfficeContent Type
Career StoriesPublish date
08/19/2026
Summary
Every Harrods marketing campaign revolved around one simple question: what will this mean to the customer? The answer shapes everything that follows, from the first creative idea to the moment a me
Teaser
Chefs & HospitalityContent Type
Career StoriesPublish date
08/18/2026
Summary
Every dish we serve a customer has to meet the Harrods standard. Food safety and quality colleagues help make that possible across our Food Halls, restaurants, production kitchens and made-in-house
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
08/17/2026
Summary
Choosing products is the part of buying that tends to get all the attention. It’s easy to picture a diary full of trade shows, new discoveries and exciting decisions about what should appear in sto
Content Type
EventsPublish date
08/04/2026
Summary
Power of Representation Panel | South Asian Heritage Month 2026 Last week, as part of our South Asian Heritage Month celebration, colleagues joined The Power of Representation: Leadership,
Content Type
EventsPublish date
07/29/2026
Summary
Leaders in Luxury Panel From boardrooms to film sets, three incredible speakers shared reflections on representation and what it takes to break barriers and succeed on your own terms. As
Teaser
GeneralContent Type
EventsPublish date
07/08/2026
Summary
Harrods at Henley Henley Royal Regatta is one of the highlights of the British summer season, and bringing the Harrods experience to life takes collaboration across the business.Hear from c
Recently viewed jobs