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Solution Architect

  • Department: Support & Infrastructure
  • Location: Hammersmith
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: VAC- 5623

Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.

Our IT department work collaboratively to innovate our business, in light of new growth and development of our IT function, we are looking for The Solution Architect to deliver effective solutions that align to the technology roadmap, business direction and objectives.

About you

You’ll be an experienced IT Architect, accustomed to problem solving with the business to propose realistic, logical and quality solutions. You’ll be practised in identifying core problems and establishing priorities, able to lead and influence stakeholders at all levels to build solutions that are aligned to collective objectives and goals. You’ll have well developed team leadership skills, able to coach, knowledge share and promote cross training as a culture.You’ll have experience of collaborating the peers within PMO, Business Analysts, Business Relationship Managers and other IT Architects on business developments in software development, package implementations and infrastructure upgrades or changes. You’ll be able to see beyond the parameters of a single project to identify patterns, risks, trends and strategic context more broadly within the organisation to ultimately deliver high level architecture and input into the demand management process.

What to expect

The Solution Architect supports the definition and implementation of strategies, principles, and standards for architecture and contributes to the 3 -5 year technology roadmap. Working alongside the Business Relationship Managers, this role will interact with key business and IT stakeholders to deliver effective solutions that align to the technology roadmap, business direction and objectives.

The Solution Architect may work across the different domains (Customer, Corporate & Product) and will be accountable for delivering the solution architecture for individual projects and programmes. This role will contribute to setting and evolving working practices, standards and quality of architecture for Harrods IT and ensuring that architecture is coherent, secure and takes a holistic view.

To be successful, the Solution Architect needs to have an understanding across all facets of architecture to provide quality insight to the team’s work while still being able to grasp the priorities and challenges of the core business. As a leader and technical specialist, the Solution Architect will be a representative of the team within the broader IT function and within the organisation as a whole. As such they will require an understanding of both our business and our technology and be able to communicate effectively with a wide variety of stakeholders.

What is important?

Organisation is so important to our team; we are expected to be consistent and accurate. The wider business is reliant on us for their needs. Our team is approachable and efficient – we need someone who shares our values and understands the importance of our place in the business. Sometimes we are very busy; our team shares the load, supports each other and wins as a team. We set deadlines, we hit those deadlines.

Our Promise to You

At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

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