Transport Planner

Our TVDC Distribution team has a new and exciting opportunity for a Transport Planner to join their team, to work as part of the transport planning team for Big ticket furniture deliveries, assisting with the planning of the deliveries for the department. This role is part-time, working 20 hours per week.

About the Role

You will be responsible for the following duties:

• Planning all furniture deliveries and collections by allocating jobs to teams, ensuring cost efficiencies
• Adhering to working time directive and tachograph rules
• Liaising with clients, internal and external to co-ordinate smooth deliveries, installations and collections
• Plan journeys with minimal cost
• Organising specialist deliveries and installations with the Interior design team, arranging specialist equipment when required and organising site surveys.
• Alongside Customer loyalty, help deal with any new and existing queries, including any return items
• Creating and uploading the next day deliveries onto Microlise
• Keeping the delivery charges and running sheets up to date daily
• Using SAP, route and release the furniture items for the next day’s deliveries
• Ensuring that all emails are responded to in a timely manner
• Liaising with the fulfilment team on any queries or issues

About You

You will be someone who possesses strong customer service skills, as well as excellent administration, interpersonal and communication skills. You will be a natural problem solver with good time management skills, and a strong work ethic.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Harrods reserve the right to close applications early if we receive a high number of applications for this role