Vendor Applications Manager

Our IT function are seeking an Application Vendor Manager that will be responsible for ensuring the application portfolio delivers fit for purpose applications that benefit Harrods business and its processes. In this exciting role you’ll partner with the business and our third-party suppliers to improve the business offering, with a futureproof strategy and considered approach.

You’ll face off as a subject matter expert to stakeholders at all levels business wide and externally with our partnered suppliers and service providers. You’ll be responsible for the financial management and contract ownership from end-to-end, accountable to delivering an aligned strategy across all IT functions and the wider business. This exciting and newly recreated position has an exciting ambition to make a sustainable impact on the IT operating model at Harrods.

About us

Organisation is so important to our team; we are expected to be consistent and accurate. Over time, we’ve built a reputation we are proud of. Our team is approachable and efficient – we need someone who shares our values and understands the importance of our place in the business. Sometimes we are very busy; our team shares the load, supports each other and wins as a team. We set deadlines, we hit those deadlines.

About you

You’ll be a highly motivated self-starter, with excellent communication skills. A skilled application specialist, experienced in managing complex application portfolios, you’ll have previous experience guiding business decisions to deliver application rationalisation into our method of selecting, implementing and maintaining business technology. This role requires a background of dealing with modern application methodologies, a technical understanding in application management, coupled with experience in vendor management core processes. To succeed in this role, you’ll need a collaborative approach to influence and gain buy-in from key stakeholders and building new relationships across the IT function and externally. You’ll have courage to challenge the status quo and the direction to lead and be able to build teams and processes capable of supporting and maintaining operational applications. This is an enabling role that ensures the application solutions that underpin business needs are available, stable, and meet the business requirements.

Our promise to you

At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

More immediately, you will benefit from an excellent benefits package, including a company pension, flexible working, 25 days’ holiday and your birthday off, up to 33% in-store discount and a season ticket loan.

Uniquely you

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook, or Instagram.