This Is Me: Anxiety
Six of our colleagues have shown remarkable bravery by sharing their personal journey with anxiety. Take a look at each story below.
Anita
"My name is Anita Ubhi, and I am a Client Relationship Manager for Private Shopping. My journey with anxiety started back in 2019 and I think it was more so just the level of expectation I've set for myself in general. So when I first started having symptoms, it would be anything from heart palpitations to almost physical shaking because it was almost like a panic."
Hayri
"My name is Hayri Volkan. I am the General Retail Manager for Signature, Seasonal and Arcade. The first time I realised that I had anxiety, was probably around the time that I started secondary school. There was a lot of change in my life at the time. I suffered from a lack of confidence and I found it very hard to make friends. I realised it was sort of building up, this anxiety thinking about what I said and why I said it, and I wanted to do better. But just at the time, I just didn't understand why I was feeling that way."
Matthew
“My name is Matthew Shepherd. I am a Resourcing Partner at Harrods. My anxiety started when I was younger. My Mum and Dad split up when I was really young, and my Mum was very poorly. And because she was poorly, there was always a fear of getting too close to her, which caused me kind of a lot of anxiety and worry. It tended to be that I overthought situations and catastrophised things. And I just felt like I was a little bit different to everyone else.”
Michael
“My name is Michael Grant. I'm a Stylist and I work in the Studio. My anxiety surfaced when I was young. I was probably six or seven, and I realised I couldn't do the things that other kids around me could do, I couldn't play games with them confidently, and I couldn't speak up for myself without feeling like it was silly or stupid. When I realised it was anxiety, it was a lot easier for me to just work through it a little bit more. Everyone deals with it and sometimes you need a little bit of extra help with it."
Neil
"I’m Neil Thornton, and I'm the Group Content Manager here at Harrods. My journey with anxiety actually only kind of makes sense now that I'm kind of at a pace where I understand it and I look back and I kind of connect the dots. I was kind of like, oh, these don't feel like that should be my usual reaction to things. And I found that my kind of generalised worry about things was increasing, and that led me to a diagnosis of Generalised Anxiety Disorder."
Roísín
"My name is Roísín, and I'm an Image Co-ordinator at the Photo Studio. I realised that I had anxiety or some form of anxiety condition when I was 17. And it surfaced, I guess, from some family trauma. At the time, it looked like a sort of panic attack difficulty shorting my thoughts out and a lot of guilt and decision-making. If I made a decision about one thing would feel guilty about the decision that I didn't make."
Let’s Stay in Touch
Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
Latest jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Store Services
Contract Type
Permanent
Description
We are looking for Cleaning Operatives where you’ll play a crucial role in ensuring that every customer enjoys a pristine and welcoming experience at our store. About the Role As a Cleaning Operative
Reference
VAC- 46214
Expiry Date
01/01/0001
Job managed by:
Rosie StevensJob managed by:
Rosie StevensSalary
Location
Location
Glasgow
Job Type
Part Time
Sector
H beauty
Contract Type
Permanent
Description
We are currently looking for Part Time and Full Time Beauty Consultants working across Makeup, Skincare or Fragrance, to join our welcoming and close-knit H beauty team in our Glasgow store.H beauty i
Reference
VAC- 44070
Expiry Date
01/01/0001
Job managed by:
Sophie JonesJob managed by:
Sophie JonesSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
eCommerce, Digital and Insights
Contract Type
Permanent
Description
We are looking for an E-Commerce Assistant to join our Digital Trade team here at Harrods. About The RoleThe purpose of this role is to provide support to the E-Commerce Assistant including data gover
Reference
VAC- 53556
Expiry Date
01/01/0001
Job managed by:
Sophia OsmanJob managed by:
Sophia OsmanSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Finance, Legal and Internal Audit
Contract Type
Permanent
Description
We have an exciting opportunity for a Safe Deposit Associate to join our Safe Deposit team here at Harrods. Your role is to provide an exceptional level of service in a discreet luxury environment. En
Reference
VAC- 53634
Expiry Date
01/01/0001
Job managed by:
Sophia OsmanJob managed by:
Sophia OsmanSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Personal Shopping
Contract Type
Permanent
Description
Delivering world class service to Harrods’ most loyal clients and consistently exceeding their expectations is in our DNA. It goes without saying that our clients expect simplicity, ease, pace and mos
Reference
VAC- 53902
Expiry Date
01/01/0001
Job managed by:
Lotti StrongmanJob managed by:
Lotti StrongmanSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Personal Shopping
Contract Type
Permanent
Description
Delivering world class service to Harrods’ most loyal clients and consistently exceeding their expectations is in our DNA. It goes without saying that our clients expect simplicity, ease, pace and mos
Reference
VAC- 53901
Expiry Date
01/01/0001
Job managed by:
Lotti StrongmanJob managed by:
Lotti StrongmanSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
We are looking for an Oyster Technician to join our brand-new, state-of-the-art Service Centre and be a key player in shaping its success.About the Role As an Oyster Technician, you will be working as
Reference
VAC- 53776
Expiry Date
01/01/0001
Job managed by:
Amelia TahirJob managed by:
Amelia TahirSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
As a Sales Associate within our cutting‑edge Beauty departments, with a particular focus on Skincare, you’ll enjoy a package that includes access to our renowned Harrods benefits, including generous d
Reference
VAC- 52705
Expiry Date
01/01/0001
Job managed by:
Sophie JonesJob managed by:
Sophie JonesSalary
Location
Location
Knightsbridge
Job Type
Part Time
Sector
Sales Associate
Contract Type
Permanent
Description
Our Hair and Beauty Salon is looking for an experienced Massage Therapist with strong skills in holistic and relaxation massage techniques, to bring their expertise to the team on a 30‑hour weekly bas
Reference
VAC- 50128
Expiry Date
01/01/0001
Job managed by:
Sophie JonesJob managed by:
Sophie JonesSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
We are seeking a dynamic, creative, and passionate professional to join our team and lead the charge in making our brand even more iconic. If you have a genuine love for fashion, a keen eye for trends
Reference
VAC- 47462
Expiry Date
01/01/0001
Job managed by:
Sara CossuJob managed by:
Sara CossuDiscover more about us
Content Type
NewsPublish date
06/01/2026
Summary
Pride 2026 Today, Harrods proudly raises the Pride flag above our Knightsbridge store. For a culture where everyone belongs, and a place where everyone is welcome. In celebration of individ
Teaser
Private ShoppingContent Type
Career StoriesPublish date
05/26/2026
Summary
Behind every exceptional Private Shopping experience at Harrods is a team that understands the importance of every detail. From the moment a client arrives, it’s the people at the front of house wh
Teaser
GeneralContent Type
Career StoriesPublish date
05/26/2026
Summary
When people ask why work at Harrods, they’re usually thinking about more than just the job itself. They want to know what it feels like to be here day to day, what support looks like, how you’re tr
Teaser
Head OfficeContent Type
Career StoriesPublish date
05/26/2026
Summary
Every interaction at Harrods matters. Whether it happens face to face in our Knightsbridge store or through a message online, it’s part of a much bigger picture. Our customer service team is the fr
Teaser
GeneralContent Type
Career StoriesPublish date
05/18/2026
Summary
Meet Pritpal: Making Marathon History At 75, Harrods Heathrow Sales Associate Pritpal Kaur goes the distance, proving it’s never too late to achieve your goals. #TogetherHarrods
Content Type
Career StoriesPublish date
05/15/2026
Summary
This is Me: Daniel Meet Daniel, Regional Training Manager for H beauty 💚 As part of Mental Health Awareness Week 2026, Daniel courageously shares his personal journey and the experiences t
Teaser
Food HallsContent Type
Career StoriesPublish date
03/31/2026
Summary
Our Food Halls are shaped by the people working tirelessly inside them. From the first interaction at the counter to the work happening behind the scenes, it’s the expertise and attention to detail
Teaser
Private ShoppingContent Type
Career StoriesPublish date
03/31/2026
Summary
Behind every memorable moment in Private Shopping at Harrods is a team of people who genuinely care about what they do. From building lasting relationships to anticipating what a client might need
Content Type
Career StoriesPublish date
03/11/2026
Summary
Meet Zarqa. 13 years ago, Zarqa joined Harrods as a temporary colleague. Today, she leads a team of nine and shares a powerful story about her journey, growth, and experience at Harrods.
Content Type
Career StoriesPublish date
03/11/2026
Summary
This International Women’s Day, we’re proud to spotlight a few of the extraordinary women who help make Harrods what it is, and to celebrate the many more who inspire us daily with their e
Recently viewed jobs