This Is Me: Anxiety
Six of our colleagues have shown remarkable bravery by sharing their personal journey with anxiety. Take a look at each story below.
Anita
"My name is Anita Ubhi, and I am a Client Relationship Manager for Private Shopping. My journey with anxiety started back in 2019 and I think it was more so just the level of expectation I've set for myself in general. So when I first started having symptoms, it would be anything from heart palpitations to almost physical shaking because it was almost like a panic."
Hayri
"My name is Hayri Volkan. I am the General Retail Manager for Signature, Seasonal and Arcade. The first time I realised that I had anxiety, was probably around the time that I started secondary school. There was a lot of change in my life at the time. I suffered from a lack of confidence and I found it very hard to make friends. I realised it was sort of building up, this anxiety thinking about what I said and why I said it, and I wanted to do better. But just at the time, I just didn't understand why I was feeling that way."
Matthew
“My name is Matthew Shepherd. I am a Resourcing Partner at Harrods. My anxiety started when I was younger. My Mum and Dad split up when I was really young, and my Mum was very poorly. And because she was poorly, there was always a fear of getting too close to her, which caused me kind of a lot of anxiety and worry. It tended to be that I overthought situations and catastrophised things. And I just felt like I was a little bit different to everyone else.”
Michael
“My name is Michael Grant. I'm a Stylist and I work in the Studio. My anxiety surfaced when I was young. I was probably six or seven, and I realised I couldn't do the things that other kids around me could do, I couldn't play games with them confidently, and I couldn't speak up for myself without feeling like it was silly or stupid. When I realised it was anxiety, it was a lot easier for me to just work through it a little bit more. Everyone deals with it and sometimes you need a little bit of extra help with it."
Neil
"I’m Neil Thornton, and I'm the Group Content Manager here at Harrods. My journey with anxiety actually only kind of makes sense now that I'm kind of at a pace where I understand it and I look back and I kind of connect the dots. I was kind of like, oh, these don't feel like that should be my usual reaction to things. And I found that my kind of generalised worry about things was increasing, and that led me to a diagnosis of Generalised Anxiety Disorder."
Roísín
"My name is Roísín, and I'm an Image Co-ordinator at the Photo Studio. I realised that I had anxiety or some form of anxiety condition when I was 17. And it surfaced, I guess, from some family trauma. At the time, it looked like a sort of panic attack difficulty shorting my thoughts out and a lot of guilt and decision-making. If I made a decision about one thing would feel guilty about the decision that I didn't make."
Let’s Stay in Touch
Hybrid at Harrods
At Harrods, we understand that every role is different. That’s why our approach to hybrid working is flexible. Some colleagues are fully on-site, while others split their time between the office and home – this is what we call ‘Hybrid’.
We believe in the value of coming together to connect, collaborate and learn, while also appreciating the benefits of focused work from home. Most hybrid roles involve being on-site at least three days a week, depending on business needs.
Latest jobs
Salary
Location
Location
Hammersmith
Job Type
Full Time
Sector
eCommerce, Digital and Insights
Contract Type
Fixed Term
Description
We have an exciting opportunity for an Digital Concessions Specialist to join our online concessions team here at Harrods. You will support the Concession Category Manager to refine and optimise the e
Reference
VAC- 54386
Expiry Date
01/01/0001
Job managed by:
Sophia OsmanJob managed by:
Sophia OsmanSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Store Services
Contract Type
Permanent
Description
Delivering an exceptional cleaning operation within the best luxury department store in the world is no small ask and it is the proud responsibility of our Store Services team to achieve this excellen
Reference
VAC- 54357
Expiry Date
01/01/0001
Job managed by:
Emily DeaconJob managed by:
Emily DeaconSalary
Location
Location
Milton Keynes
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
Harrods is bringing more magic, innovation, and theatre to the beauty market through our H beauty standalone stores across the UK.H beauty is no normal beauty hall, with interactive playtables to try
Reference
VAC- 54058
Expiry Date
01/01/0001
Job managed by:
Emily DeaconJob managed by:
Emily DeaconSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Hairstylist
Contract Type
Permanent
Description
The Drybar team at Harrods Knightsbridge are looking for Full Time and Part Time Stylists to join the team. As a Stylist at Drybar you are responsible for delivering an elevated blow dry experience fr
Reference
VAC- 53884
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
Are you passionate about childrenswear and toys, and looking to take the next step in your retail career? We’re looking for enthusiastic and motivated individuals to join our Childrenswear & Toys team
Reference
VAC- 49188
Expiry Date
01/01/0001
Job managed by:
Sara CossuJob managed by:
Sara CossuSalary
Location
Location
Heathrow Airport
Job Type
Full Time
Sector
Heathrow
Contract Type
Permanent
Description
Our team are now looking for a passionate Sales Associate to join Harrods International at Heathrow Airport.About the RoleIn this role you will be responsible for providing world class customer servic
Reference
VAC- 38893
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Private Shopping
Contract Type
Permanent
Description
Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopper is to deliver exceptional service to our most loyal clients.
Reference
VAC- 28154
Expiry Date
01/01/0001
Job managed by:
Lotti StrongmanJob managed by:
Lotti StrongmanSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Customer Service
Contract Type
Permanent
Description
We are looking for an exceptional Front of House and Reservations Advisor to join our Hair and Beauty Salon, located in Harrods Knightsbridge. This role is responsible taking bookings for all the Hair
Reference
VAC- 54354
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
Our Food Halls team is seeking a Sales Associate to deliver an exceptional experience on our Rotisserie counter. This position includes a competitive salary plus bonus, along with access to Harrods’ r
Reference
VAC- 54080
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
eCommerce, Digital and Insights
Contract Type
Fixed Term
Description
We’re currently looking for a Deputy Content Manager to join our Channel Optimisation team on a 12-month fixed-term basis (September 2026 – September 2027).About the RoleWorking alongside the Content
Reference
VAC- 54400
Expiry Date
01/01/0001
Job managed by:
Freja KaneJob managed by:
Freja KaneDiscover more about us
Content Type
EventsPublish date
07/29/2026
Summary
Leaders in Luxury Panel From boardrooms to film sets, three incredible speakers shared reflections on representation and what it takes to break barriers and succeed on your own terms. As
Teaser
GeneralContent Type
EventsPublish date
07/08/2026
Summary
Harrods at Henley Henley Royal Regatta is one of the highlights of the British summer season, and bringing the Harrods experience to life takes collaboration across the business.Hear from c
Teaser
H beautyContent Type
Career StoriesPublish date
07/07/2026
Summary
H beauty brings the spirit of Harrods’ iconic Knightsbridge beauty halls to cities across the UK, with interactive play tables, a Harrods gift shop and signature touches that make every visit feel di
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
07/07/2026
Summary
Exceptional customer experiences begin long before an item reaches the shop floor. At Harrods, Buying teams bring together commercial judgement and a careful eye for what feels right to build collect
Teaser
GeneralContent Type
EventsPublish date
07/06/2026
Summary
Long Service Awards 2026 “Last week, we had the pleasure of bringing colleagues together for our annual Long Service Awards. It was a special opportunity to celebrate milestones, recognise
Teaser
In StoreContent Type
Career StoriesPublish date
06/29/2026
Summary
Stepping into Harrods means stepping into one of the world’s most inspiring retail environments. For anyone exploring Sales Associate jobs, it’s a place where exceptional service, product knowledge a
Content Type
Career StoriesPublish date
06/25/2026
Summary
This is Me: Emma Tearse As part of our Pride celebrations, we’re shining a light on Emma, Talent Acquisition Data Analyst at Harrods. Growing up with her aunts, whose loving relationship ha
Teaser
Head OfficeContent Type
Career StoriesPublish date
06/23/2026
Summary
Every unforgettable Harrods experience is supported by teams our customers may never see. Finance is one of them. Behind the iconic Knightsbridge store, Food Halls, airport locations and wider busi
Teaser
Chefs & HospitalityContent Type
Career StoriesPublish date
06/23/2026
Summary
Every memorable plate in our iconic restaurants and Food Halls is put together by a team who do their work away from the limelight. At Harrods, our Back of House teams help create the dining experi
Teaser
Distribution & WarehouseContent Type
Career StoriesPublish date
06/20/2026
Summary
A job in Distribution and Warehouse might not be the first thing that comes to mind when you think of Harrods, but behind every unforgettable shopping experience, there’s a dedicated team working h
Recently viewed jobs