
This Is Me: Anxiety
Six of our colleagues have shown remarkable bravery by sharing their personal journey with anxiety. Take a look at each story below.
Anita
"My name is Anita Ubhi, and I am a Client Relationship Manager for Private Shopping. My journey with anxiety started back in 2019 and I think it was more so just the level of expectation I've set for myself in general. So when I first started having symptoms, it would be anything from heart palpitations to almost physical shaking because it was almost like a panic."
Hayri
"My name is Hayri Volkan. I am the General Retail Manager for Signature, Seasonal and Arcade. The first time I realised that I had anxiety, was probably around the time that I started secondary school. There was a lot of change in my life at the time. I suffered from a lack of confidence and I found it very hard to make friends. I realised it was sort of building up, this anxiety thinking about what I said and why I said it, and I wanted to do better. But just at the time, I just didn't understand why I was feeling that way."
Matthew
“My name is Matthew Shepherd. I am a Resourcing Partner at Harrods. My anxiety started when I was younger. My Mum and Dad split up when I was really young, and my Mum was very poorly. And because she was poorly, there was always a fear of getting too close to her, which caused me kind of a lot of anxiety and worry. It tended to be that I overthought situations and catastrophised things. And I just felt like I was a little bit different to everyone else.”
Michael
“My name is Michael Grant. I'm a Stylist and I work in the Studio. My anxiety surfaced when I was young. I was probably six or seven, and I realised I couldn't do the things that other kids around me could do, I couldn't play games with them confidently, and I couldn't speak up for myself without feeling like it was silly or stupid. When I realised it was anxiety, it was a lot easier for me to just work through it a little bit more. Everyone deals with it and sometimes you need a little bit of extra help with it."
Neil
"I’m Neil Thornton, and I'm the Group Content Manager here at Harrods. My journey with anxiety actually only kind of makes sense now that I'm kind of at a pace where I understand it and I look back and I kind of connect the dots. I was kind of like, oh, these don't feel like that should be my usual reaction to things. And I found that my kind of generalised worry about things was increasing, and that led me to a diagnosis of Generalised Anxiety Disorder."
Roísín
"My name is Roísín, and I'm an Image Co-ordinator at the Photo Studio. I realised that I had anxiety or some form of anxiety condition when I was 17. And it surfaced, I guess, from some family trauma. At the time, it looked like a sort of panic attack difficulty shorting my thoughts out and a lot of guilt and decision-making. If I made a decision about one thing would feel guilty about the decision that I didn't make."
Let’s Stay in Touch
Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
Latest jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Front of House
Contract Type
Fixed Term
Description
We are now seeking a team of hospitality specialists to bring our vision to life and be part of something spectacular. This role will be a fixed term contract from 26th October 2025 to 10th January 20
Reference
VAC- 48751
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Knightsbridge
Job Type
Part Time
Sector
Front of House
Contract Type
Permanent
Description
We are now looking for Runners to join our front of house team to elevate the dining experience of our guests. Join us in creating memorable experiences and be part of something spectacular as we set
Reference
VAC- 48788
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Private Shopping
Contract Type
Permanent
Description
We are looking for a Gifting and Campaigns Manager who will work within our Client Engagement to create unique gifting and campaigns calendar for clients within Private Shopping. Working closely with
Reference
VAC- 49390
Expiry Date
01/01/0001
Job managed by:
Amelia TahirJob managed by:
Amelia TahirSalary
Location
Location
Lakeside
Job Type
Full Time
Sector
H beauty
Contract Type
Permanent
Description
We’re currently looking for an Assistant Manager to join our welcoming and close-knit H beauty team in Lakeside.Harrods is bringing more magic, innovation, and theatre to the beauty market through our
Reference
VAC- 48188
Expiry Date
01/01/0001
Job managed by:
Megan HargreavesJob managed by:
Megan HargreavesSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
We are now looking for a General Retail Manager who is passionate about the Fashion industry and driving the Division to achieve the best results. Our Menswear Division houses the most world-leading b
Reference
VAC- 46982
Expiry Date
01/01/0001
Job managed by:
Natasha Coventry-MarshallJob managed by:
Natasha Coventry-MarshallSalary
Location
Location
Thatcham
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
Our Distribution team is now looking for a dedicated Warehouse Operative to support the seamless operation of our state-of-the-art hub in Thatcham. As part of the wider Supply Chain function, this rol
Reference
VAC- 34962
Expiry Date
01/01/0001
Job managed by:
Sarah ManningJob managed by:
Sarah ManningSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
At Harrods, we’re not just a store — we’re a global destination for the most coveted luxury fashion brands and designers. From emerging talent to iconic houses, our Fashion offering sets the pace for
Reference
VAC- 29215
Expiry Date
01/01/0001
Job managed by:
Natasha Coventry-MarshallJob managed by:
Natasha Coventry-MarshallSalary
Location
Location
Knightsbridge
Job Type
Part Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
Our Stock Operations team is looking for a Stock Operative to ensure all merchandise deliveries are processed efficiently and accurately, and that stock is stored appropriately to the Harrods standard
Reference
VAC- 48127
Expiry Date
01/01/0001
Job managed by:
Rosie StevensJob managed by:
Rosie StevensSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Front of House
Contract Type
Fixed Term
Description
We are now seeking a team of hospitality specialists to bring our vision to life and be part of something truly spectacular. This role will be a fixed term contract from 26th October 2025 to 10th Janu
Reference
VAC- 48749
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Personal Shopping
Contract Type
Permanent
Description
The Client Experience Assistant is responsible for offering a seamless and unrivalled customer journey, achieved the moment our clients walk through our doors, through personalised attention, intuitiv
Reference
VAC- 38396
Expiry Date
01/01/0001
Job managed by:
Amelia TahirJob managed by:
Amelia TahirDiscover more about us

Content Type
NewsPublish date
10/16/2025
Summary
"This World Menopause Day, I’m proud to share that Harrods has been officially recognised as a Menopause Friendly Employer – a wonderful milestone that reflects our ongoing commi

Teaser
In StoreContent Type
Career StoriesPublish date
10/07/2025
Summary
The festive season at Harrods is like no other, twinkling lights, bustling crowds, and the irresistible magic of Christmas. Every detail is designed to make the customer experience unforgettable

Teaser
In StoreContent Type
Career StoriesPublish date
10/07/2025
Summary
Stepping into Harrods isn’t just about shopping; it’s about stepping into a world of possibility. For anyone considering a Sales Associate role, the opportunities here are as diverse and inspirin

Content Type
Career StoriesPublish date
10/07/2025
Summary
At Harrods, we believe that everyone should feel seen, valued, and supported at work. Our belonging networks are at the heart of this commitment, helping colleagues connect, share experien

Content Type
NewsPublish date
10/01/2025
Summary
Meet Catherine, Content Manager for Harrods.Com and Chair of our Working Parents Network. Growing up with both Malaysian Chinese and English heritage, she reflects on her upbringing and ho

Teaser
GeneralContent Type
NewsPublish date
09/30/2025
Summary
This year’s Dragon Boat Race brought together more than 250 colleagues, friends, and families for a day of teamwork, energy, and celebration. What started as 5 boats quickly grew into 21,

Content Type
EventsPublish date
09/30/2025
Summary
This September, our R.E.A.D Network brought colleagues together for The Wellness Experience, a celebration of culture, community, and wellbeing. 🌸 From Tai Chi and meditation to matcha
Content Type
EventsPublish date
09/23/2025
Summary
Last week we hosted our very first Network Celebration Evening at Harrods - a night dedicated to recognising and celebrating the incredible work of our eight Belonging Networks. Our Belo

Teaser
Learning & DevelopmentContent Type
EventsPublish date
09/18/2025
Summary
Colleagues from across Harrods, from our Knightsbridge store to Heathrow Airport and H beauty, came together last week for our 3rd Annual Learn & Connect Fest. A week-long learning festiva

Content Type
NewsPublish date
09/17/2025
Summary
"Launched in 2022, This Is Me is a space where colleagues can share their stories in their own words. They talk about who they are, the challenges they’ve faced, the resilience they’ve sho
Recently viewed jobs