Assistant Demand Planner - Skincare

Our Merchandise Planning team are now seeking an Assistant Demand Planner to join us here at Harrods on an 18 month fixed term contract in our Knightsbridge office.

You will play an important part in providing support to the Demand Planner and Demand Planning Manager to ensure accuracy & integrity of Demand and Fulfilment across the Skincare category.

You will have the opportunity of working across all channels (Store, Online & Regional Sites) in collaboration with the wider Demand Planning, Merchandising & Buying teams to optimise Demand & Fulfilment.

About the Role

As an Assistant Demand Planner you will be responsible for managing the demand signal across a cluster of brands for the purposes of driving the supply chain and supporting gross sales planning. You will take initiative and continuously deliver improvements to business planning accuracy, enhance our sales performance, and optimise inventory holdings.

Your day to day responsibilities will include:

• Supporting the Demand Planning team in developing the demand plan and fulfilment for all sites to ensure its quality for all retail channels
• Assisting in challenging the promotional and launch sales forecasts projected by the Buying/Retail teams, making sure to forecast events and promotions in line with key dates
• Maintaining a high level of accuracy when managing data relating to replenishment in SAP
• Monitoring DFUs in demand and assist with tuning forecasts, ensuring high levels of forecast accuracy
• Managing SKUs in fulfilment ensuring correct safety stock parameters and coverage set are appropriate and in agreement with relevant teams
• Supporting the demand planner with manual overrides and stock transfer orders needed for sales, promotional periods or to cover stocktakes, new site set ups, creating layout modules, vendor closures, RTVs etc
• Working closely with the Demand Planner to develop accurate new launches, discontinuation and aged stock forecasts

About You

You will be a confident, professional communicator who is able to build and maintain strong relationships with key internal teams. You will demonstrate a high level of organisation and systematic approach to completing tasks on time. In a fast paced environment, it is key to manage your workload efficiently and hold a level of flexibility to adapt when priorities often change.

You will also have:

• A strong work ethic and unwavering commitment to our Harrods values
• Excellent PC literacy including Excel, PowerPoint and Word
• Experience in a Demand Planning or Merchandising Admin role
• A high level understanding of the system SAP
• Experience using UDF, JDA (beneficial)
• Solid experience in SKU level forecasting and allocating

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

You will receive an excellent benefits package, including a company pension, flexible working, 22days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods