Assistant Merchandiser

Join our Toys and Technology division as an Assistant Merchandiser, where you'll help drive commercial performance through smart planning, insightful analysis and cross‑functional collaboration.

About the Role

As Assistant Merchandiser, you’ll support the Merchandiser in planning and trading the Toys and Technology categories, primarily focusing on Own Bought toys (excluding Jellycat) while also assisting with one of our biggest technology brands, Apple. You’ll use trading insights to propose actions that deliver sales, margin and OTB KPIs, while guiding and developing the Merchandise Admin Assistant. Working with Buying, Retail, Distribution and key suppliers, you’ll ensure the lifecycle of the range is managed effectively, identifying risks and opportunities along the way.

Key responsibilities include:

• Leading and developing the Merchandise Admin Assistant, including performance reviews and progression planning.
• Monitoring divisional trading patterns and recommending actions to maximise KPI performance.
• Challenging and improving merchandising processes to drive efficiency and effectiveness.
• Conducting in‑season reviews and delivering analysis to support strategic buying and merchandising decisions.
• Reforecasting in‑season performance and taking action to optimise profit opportunities.

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You will be an emerging Assistant Merchandiser—or a high‑performing MAA ready for your next step—with a solid understanding of key commercial and financial metrics. You’ll bring a proactive, solutions‑focused approach and a genuine enthusiasm for supporting and developing others. You will be confident working at pace, comfortable analysing complex data, and committed to championing merchandising best practice. Your ability to autonomously manage priorities, coupled with strong communication and stakeholder management skills, will ensure you thrive in this fast‑paced division.

You must have:

• Strong Excel capability, with experience in forecasting and auto‑replenishment.
• A detail‑focused, data‑driven mindset and strong financial awareness.
• A collaborative, nurturing approach with the ability to work independently when needed.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.