Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
About you
You are an expert in customer service, love working in a busy environment and a natural leader.
What to expect
As an Assistant Manager in our Hampers & Food orders, you will lead a team of 17 both shop floor based and back of house in order to deliver the ultimate customer service. You will display excellent leadership skills, identifying and nurturing talent to encourage career development and employee satisfaction. Proactive and attentive, you will take ownership of your area, constantly monitoring sales and service results.
What is important?
You thrive in a fast paced environment whilst always remaining composed and resilient. You also are a people person with great empathy and leadership.
Our promise to you
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.