Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
About You
You are a friendly person who has a genuine passion for making peoples’ day. You understand that every interaction with anyone counts. You go above and beyond to show people you care and take an interest in getting to know people and building strong relationships with them
.
What to Expect
The Carriage Attendant provides the highest level of customer service through greeting and giving a positive and memorable customer experience to all of our customers. They are the brand ambassadors who welcome all of our customers who visit, being both the first and last point of contact.
What is Important
You will provide a ‘wow’ experience through your interactions with all guests, acting as an aid to the customer’s journey and their overall experience of the store. You will provide a warm and genuine welcome to each customer, initiating their shopping experience with clear direction, enthusiasm and positivity ensuring each customer enters and leaves the store feeling special.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.