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Client Relation Associate - Fine Watches

  • Department: Fine Watches & Jewellery
  • Location: Knightsbridge
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: VAC- 2406

Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.

About You

You have a strong business development background as well as a client facing role. Proactive and engaging is one of your many strengths as well as event planning and being solution focused with any escalation and building on every client and partner experience within Harrods.

What to Expect

You will be working in our Fine Watch area; this role includes late night events and international travelling. You will have to build strong relationships with vendors and be a coach for your team ensuring you are focusing on every angle from clients to managers to venders and events team. This is a client operation role and you will oversee the client relationship management.

What is important?

We need someone who has knowledge of both retail and business development – it is vital to understand the processes, relationship building and what our clients truly need. You will be in a small team of three alongside a manager who likes to ensure her employees have what they need to succeed.

Our Promise to You

At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

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