Concession Data Analyst

We are looking for a Concession Data Analyst to join our team here at Harrods. The role offers the opportunity to work directly with a variety of luxury brands as well as other key business areas such as Buying, Operations and the Online trading team.

About the Role

As the Concession Data Analyst you will be responsible for on-boarding concession partners onto the Harrods data system as well as overseeing the day-to-day business as usual tasks. You will be the go-to technical contact for a selection of external brands and will be expected to communicate and provide on-boarding progress updates to key stakeholders.

You will also:

• Have a direct report from a Concession Data Administrator, who will manage the business-as-usual day to day and also provide ad hoc support to you as the analyst.
• Communicate any setbacks and challenges to on-boarding managers and oversee project timeline expectations.
• Manage new data, stock and price files from your allocated vendors.
• Track and report on the accuracy of concession data and success of file exchange.
• Ensure that a ‘problem solving’ culture exists within the team, focused on optimising performance based on operational streamlining and process efficiency.
• Organise meetings with concession brands on a quarterly basis to review issues in the day-to-day exchange of all data files including new product creation, stock and price.

About You

You must have previous experience within a Data Analyst position, ideally with a retail background but this is not essential. You will also have experience of vendor management and be able to manage multiple stakeholders.

You will need to have:

• Excellent interpersonal and communication skills.
• Flexibility and readiness to adapt to changing priorities.
• The ability to perform duties effectively with minimum supervision.
• Great attention to detail.
• The ability to work independently.
• SAP knowledge would be an advantage

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Harrods reserve the right to close applications early if we receive a high number of applications for this role