DevOps Engineer

We have an exciting opportunity for a DevOps Engineer to join out Digital Technology team here at Harrods. This role is responsible for supporting and overall service of all production and non-production application environments across the digital estate, as well as ownership and management of all associated deployment pipelines.

About the Role

The DevOps Engineer will collaborate with a variety of different teams across the Harrods business, including the wider IT function, plus a range of third-party technology partners to ensure seamless service.  At all times you will need to ensure that monitoring, security, and any performance implications are considered and that the correct measures are put in place to detect problems at the earliest opportunity

Job Responsibilities

• Maintaining/Triaging incidents/requests and complex problems in Harrods ITSM tool and work Queue. 
• Improving, building, and supporting the deployment pipelines across all environments, and coordinating with the Test Manager to ensure releases are planned and deployed on schedule
• Supports the agile process by effectively breaking down user stories into manageable tasks, supporting the sprint refinement sessions and highlighting missed requirements and areas that need to be analysed and included
• Learning about new tools and processes and generally keeping up-to-date with technological advances, seeking opportunities to share knowledge and encouraging others to research or lear

About You

The ideal candidate will have hands-on experience in cloud technologies (SaaS, PaaS, IaaS, Serverless, Containerization, Low code and automation), as well as previous experience in writing and deploying Infrastructure-as-code configurations.

It is important that you have the following

• Experience or Knowledge of using Azure Cloud.
• Knowledge of using Azure DevOps or Jira
• Knowledge or Experience of ITIL (managing Incidents, Change & requests)
• Knowledge or Experience of IAC (Terraform / Pulumi)
• Experience with Core Infrastructure and Networking using Cloud or On-Prem Servers

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.