IT Business Analyst (Corporate)- Fixed Term Contract

We are looking for a IT Business Analyst (Corporate) to join our IT team here at Harrods. You will be part of a team of Business Analysts aligned to a specific Business Domain within Harrods,  defining and maintaining business processes and functions to be supported by a range of Harrods applications.

This is a 12 Month FTC position for Maternity Cover

About the role

As the IT Business Analyst you will be responsible for delivering a consistent, clear and detailed set of business requirements for Information Technology projects and programmes, analysing and documenting business requirements for key processes and producing clear, accurate, agreed documentation.

You will also:

• Break down complex problems into simple concepts, with the ability to assimilate and correlate disconnected and unrelated artefacts and conflicting information and pull it together into a cohesive whole
• Identify the core of the problem, establishing priorities with the ability to ‘think on your feet’, anticipate complications, and understand the implications of new technology and business initiatives
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Deliver requirement artefacts according to standard templates, including user stories, using business language, ensuring requirements are robust, unambiguous and testable

About You

The ideal candidate will be passionate about business analysis, coupled with the ability to work under pressure and a passion and hunger to continuously improve.  You are focused on supporting the delivery of business value, not just within a project lifecycle, but before and after.

You will also have the following;

• Qualification in Foundation in Business Analysis or Business Analysis Practice
• Previous experience in in cooperate back office functions (e.g. HR, Finance, Security, Facilities, and POS)
• Retail background is extremely desirable
• Clear Communication skills both written and verbal
• Excellent time management skills

About Us

Harrods is reimagining every aspect of the store to ensure we remain the world’s leading luxury emporium. People-led change is at the forefront of this transformation. We are driving forward high-profile, strategic HR initiatives and ensuring our people-related activity is executed exceptionally.  Our Reward and Benefits strategy is a critical element of our HR strategy, so this role is both high profile and high impact across our organisation.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart.  We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive.  What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram