Learning Manager-Fixed Term Contract

We are looking for an enthusiastic and forward-thinking Learning Manager to lead on facilitation on our core learning, and Management Development Programme, ensuring top-tier service delivery across the Learning and Development function.

This is a fixed term contract with a planned end date of 31st August 2026.

About the Role

This role will make a significant contribution to the L&D team’s six key workstreams, including team management and leading strategic learning projects which will have a key impact on colleague engagement, capability, retention and on our overall learning culture. The Learning and Development Manager role is varied, with room to really take ownership and add your own stamp to some exciting strategic projects.

Within the L&D team, all colleagues work hybrid with (slightly) varying ratios of time expected on-site. This role will be expected to be 60-80% of any given month on site. Coming together as a team is important to us, so we have weekly ‘Together Days’ in Hammersmith on a Tuesday and a Thursday where everyone on the team is required to be on-site and sat together.

About You

You will have experience in Learning and Development, complemented by a strong background in the implementation of high-quality adult learning initiatives. Your expertise in people management and Learning and Development will enable you to address complex inquiries and facilitate operational improvements within the L&D function. You will thrive in a fast-paced environment, skilfully managing multiple priorities while fostering robust relationships with stakeholders across the organization.

You will also have:

• Experience in digital platform functionality, capability and approach (our LMS is Workday).
• Experience of facilitating learning and training which will be 70% of the role.
• Expert understanding of adult learning design principles and best practices
• With an emphasis on continuous improvement, you will contribute innovative ideas to enhance the L&D function, all while maintaining a positive attitude.
• Strong stakeholder management and proven experience building effective relationships across a wide network

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods