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Personal Assistant to Head of Customer Insight & Head of Online Trading

  • Department: Personal Assistant
  • Location: Knightsbridge
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: VAC- 4909

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Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.

About You

You will have extensive PA experience ideally managing two peoples' schedules. You will have impeccable front-of-house etiquette and excellent communication skills. Highly organised and self-motivated you are detail oriented and take pride in your work. You are autonomous and look to add value to everything you do. You are comfortable managing busy diaries and confident building positive relationships across the whole business. You will have excellent working knowledge of, and proficiency with, Microsoft Outlook, Word, Excel and PowerPoint.

What to expect

  • Supporting our Head of Customer Insights and Head of Online Trading, you will always remain calm under pressure and approach demanding situations in an accommodating and diplomatic manner. You pride yourself on providing practical solutions to any problem and are able to build stable relationships based on mutual trust.
  • You will build strong relationships with other Personal Assistants business wide to ensure all senior management are supported and receiving a high level of service
  • Through developing a deep understanding of the needs and preferences of the Head of, you will ensure the smooth running of their office and division on a day to day basis
  • You will be able to manage shifting priorities, whilst still maintaining accuracy, and remain positive at all times whilst ensuring efficiency around all internal systems and procedures
  • You will be comfortable with liaising with internal and external stakeholders
  • With strong attention to detail, you will support the wider Interior Design team with administration tasks and presentations

What is important?

At Harrods we believe in hard work and challenging the status quo and when we work together we are unstoppable. We’re leading the way with making anything possible and we will need someone who shares the same values and will raise the bar on delivering excellence across our business.

Our promise to you

At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

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