Our mission is to exceed the needs and aspirations of our customers to create memorable and everlasting moments for them. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
About you
Attentive to detail, outcome focused and a passion for serving customers. We are looking for an exceptional Personal Shopping Co-ordinator to join us at Harrods, located within our unique By Appointment department.
As a part of our By Appointment team, you will work closely with our Personal Shoppers to deliver exceptional tailored service to our VIP clients.
As a team player, you will be working alongside the back of house team to ensure a smooth service from start to finish, collaborate with our concierge team to create an unforgettable welcome as well as build relationships with wider retail team to ensure your work becomes as effective as possible.
What to expect
We are on an exciting journey to become the world’s greatest VIP service and are brought together by one clear purpose ‘The Art of the Possible’. Our By Appointment team are together making the impossible, possible by creating magic to our customers across all areas in the store.
What is important?
Our team believe in hard work. We celebrate each other’s success and are always honest with each other. We believe that we can be the best shopping destination for tailored VIP services in the world – when we work together we are unstoppable. We’re leading the way with making anything possible and we will need someone who shares the same values and will do anything for their customers as much as colleagues. Together we are one.
In return for your hard work and dedication, we offer the following benefits:
- Generous store discount - up to 33% off in-store.
- 31 days holiday pay Inc. Bank Holidays and a birthday holiday
- Access to our employee only GP, dry cleaners and pharmacy
- Delicious staff canteen at discounted price
- A fast-paced and exciting working environment
- Career development and lots of training opportunities
Our promise to you
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always strive to succeed. This passion and determination is what sets us apart. We are proud to be a place where being yourself is embraced and recognised.