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Personalisation Retail Service Associate

  • Department: Retail Services
  • Location: Knightsbridge
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: VAC- 6334

Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care. 

About You
You love to be creative and have a passion for giving an exceptional service to every customer you come in contact with.

What to Expect
The personalisation team is all about providing a great service to our customers. As a retail service associate, you will be selling the personalisation service to our customer. Using your creativity, you will be suggesting ideas or guiding customers in making the right decisions when personalising items they are purchasing. This role is perfect for anyone who has knowledge in monogramming and patchwork but loves customer service!


What is important? 
Our team believe in hard work. We celebrate each other’s success and are always honest with each other. We believe that we can be one of the best style team in the world – when we work together we are unstoppable. Our team is like a family and we all look out for each other.

Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

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