Product Catalogue Administrator

We are looking for a Product Catalogue Administrator to join our IT team in Harrods.

About The Role

As the Product Catalogue Administrator, you will work actively with our Buying and Merchandising teams to ensure we are receiving and setting up the highest standard of data promoting efficiencies across our online platform and in store processes. You will ensure best in class data quality accuracy and service.

You will also:

• Review and maintain service requests from functional teams to ensure SLAs are met and requests are responded to in a timely manner, taking ownership of your categories
• Be responsible for ensuring the correct documentation is maintained for all relevant processes.
• Engage with multiple teams, ranging from IT, to Operations, to Buying & Merchandising, to perform detailed project planning and execution monitoring, covering all required perspectives for successful project delivery
• Ensure reliability, procedural integrity, and efficiencies driving a continual service improvement culture across the IT department and landscape

About You

The Ideal candidate will have a strong attention to detail with excellent communication skills both verbal and written. We are looking for someone who has data experience (input/analysis) as this is vital for the role. Previous experience in fashion, retail, luxury brand experience is desirable but not essential.

You will also be:

• Computer Literate (Excel beginners + Intermediate sums and formulas)/Word)
• Confident in asking questions and using your initiative
• Have data system experience. SAP is desirable
• Able to work on deadlines and can prioritise workload.

About Us

Harrods is one of the world’s leading luxury department stores, home to the most sought-after brands and designers from around the globe. Our shared mission is to make every visit to our Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers, and we’ll do something remarkable for you. We’ll offer an inclusive, collaborative environment and plenty of opportunities to build an exceptional career across our diverse business.

Uniquely You

While we set out the qualities, skills and experience we’re ideally looking for, we know there’s no such thing as a ‘perfect’ candidate. If you can demonstrate most of the skills and relevant experience needed to succeed, we’d love to hear from you.

At Harrods, we believe what makes you unique makes us exceptional. We celebrate and encourage applications from all backgrounds, cultures and experiences.

Want to know more about life at Harrods? Follow us on Instagram @togetherharrods or search #TogetherHarrods on LinkedIn.