Product Catalogue Creation Administrator

We are looking for a Product Catalogue Creation Administrator to join our IT team here at Harrods. You will be responsible for actioning product creation requests from stakeholders, submitted through our ticketing platform Freshservice, in line with the highest data quality and accuracy standards.

About the Role

The Product Catalogue Creation Administrator will review, transform and enrich data provided by the business in line with our data attribute rules, using
business tools and Excel, ready to process in SAP. Data relates to specific product attributes such as descriptions, sizing, colour, barcodes etc.

Key Responsibilities include.

• Provide feedback on workflows and share improvement opportunities to ensure best practise processes, efficient operations and a continuous improvement mindset
• Participate and contribute to regular team and stakeholder meetings, providing updates and sharing insights on allocated categories
• Ensure SLA and productivity targets are met, and requests are responded to in a timely manner
• Support the business teams by helping them understand the importance of product data management and how data quality impacts their operations, commercial plans and the customer experience

About You

The ideal candidate will have previous experience in data entry and data management experience. We are looking for someone who has exceptional attention to detail as well being at intermediate level in Microsoft Excel experience.

You will also have the following;

• Results-driven and delivery focused mindset
• Resilient and flexible, comfortable with complexity, ambiguity and performing to deadlines
• Clear communication skills both written and verbal
• Collaborative and an effective relationship builder, across different functions and different levels of the organisation

About Us

Harrods is one of the world’s leading luxury department stores, home to the most sought-after brands and designers from around the globe. Our shared mission is to make every visit to our Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers, and we’ll do something remarkable for you. We’ll offer an inclusive, collaborative environment and plenty of opportunities to build an exceptional career across our diverse business.

Uniquely You

While we set out the qualities, skills and experience we’re ideally looking for, we know there’s no such thing as a ‘perfect’ candidate. If you can demonstrate most of the skills and relevant experience needed to succeed, we’d love to hear from you.

At Harrods, we believe what makes you unique makes us exceptional. We celebrate and encourage applications from all backgrounds, cultures and experiences.

Want to know more about life at Harrods? Follow us on Instagram @togetherharrods or search #TogetherHarrods on LinkedIn.