Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
We have position within Mont Blanc, Hublot, Lange and Sohne and our Multi Brand room.
About You
You are an experience Luxury Sales Associate and have a real passion for customer service and Fine Watches. Efficient, knowledgeable of the industry and an optimiser, you always aim to exceed targets. A team player and self-motivator with a proactive and stress-resistant attitude with experience in the luxury sector.
What to Expect
- Working in a high-end luxury environment and be confident advising customer on product.
- To cultivate and develop lost term lasting relationships with customers
- Maintain the shop floors high standards of visual presentation
- Working against set KPI’s
- Carry out operational tasks in store such as deliveries, transfers, restocks and replenishments as required
- Be a Brand Ambassador through positive promotion of product and company image at all times
What is important?
We are looking for someone who shares our passion for luxury and understands the importance of customer service. During busy times our team always shares the workload and supports each other. Organisation and standards are so important to our team; we are expected to be consistent and accurate so attention to detail is important.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.
37.5 hours a week over 5 days
Generous commission structure