Sales Associate - Luxury Linens

We’re currently looking for full time Sales Associates to join our welcoming and close-knit Harrods family in our Luxury Linens department. If you are a luxury home décor enthusiast with an eye for detail and product specifications, passionate about exceptional customer service, and confident using technology (ordering systems, MS Excel etc.) this is the perfect opportunity for you.

About the role

Our Sales Associates are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. Our Luxury Linens department is about partnering with every customer, understanding the brief even to the smallest detail. We build sustainable relationships with customers, being product experts and at the forefront of what’s hot right now - working with some of the most luxurious and high-end linens brands to ensure customers come back time and again.

In return, you’ll enjoy a package that includes an annual salary of £27,800 and access to a competitive commission scheme, a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

About You

You will ideally have experience working in a home & lifestyle environment with a  premium or luxury retailer. You’ll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand. 

You’ll also –

• Have great communication and organisational skills to keep the shop floor running smoothly
• Have the ability to remain calm, and measured even when under pressure
• You’ll be resilient, and adaptable to your audience and environment believing that anything is possible
• Be passionate about delivering a highly elevated client experience
• Be a problem solver, asking questions and listening effectively
• Be confident using the MS-Suite (Excel, Word, Powerpoint)
• Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike
• Enjoy the thrill of achieving sales targets

About Us
 

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our promise to you
 

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You
 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods