Senior Sales Associate - Make-up
- Full Time
- Sales Associate
- Permanent
- Milton Keynes
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Harrods is bringing more magic, innovation, and theatre to the beauty market through our Harrods H Beauty standalone stores across the UK.
As a Senior Sales Associate based at our H beauty Milton Keynes store, you’ll act as a representative of our Brand partners, providing a truly remarkable experience for every customer. Acting as a role model, people coach and product expert, you’ll drive sales and business initiatives, ensuring all targets are achieved & exceeded, while maintaining a high level of pride in what you do.
About the role
Building relationships with our brand partners comes naturally to you. With your high energy, enthusiasm, and genuine passion for the industry you love to work collaboratively, acting as a key link between Harrods and your brands.
After attending all required brand training sessions, you will become a Training Ambassador for the store, sharing your newly found knowledge on upcoming product launches with your colleagues in sessions such as team briefs, one to one and virtual learning – utilising any brand tools and material available to you.
You'll look after a number of brands, and take ownership and responsibility for their performances, which you will drive both individually but also creating a strong and knowledgeable team of colleagues around you.
About you
Your excellent communication skills will allow you to build long-lasting client relationships, improving both sales and customer service with your knowledge and engaging personality.
You’ll play a pivotal role for H beauty as a Senior Sales Associate so the below is what we are looking for:
We keep saying it and we do not apologise for it – you will be a Beauty obsessive. This is your thing, and you are genuinely excited about sharing products and your knowledge with colleagues and customers.
• A people person, you are driven and motivated by helping others and get pleasure from every sale. You deliver exceptional service because you know your customer is going to love your recommendations. You share best practice on clientelling with your colleagues to upskill the team as you know that working as one
team is at the heart of H Beauty.
• We are all about relationships – with customers, with colleagues, with brand partners. You will have the ability to communicate and connect with a diverse range of customers and team of colleagues and internal partners across the business with ease, be them our Stock or Buying & Merchandise team.
About us
Our retail management team are supportive, work-hard, have fun and love to learn. You’ll join a busy, buzzing environment where your ideas will come to life every day and where you will be encouraged to be yourself. Plus you’ll have ongoing training and plenty of opportunities to grow with us.
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic H beauty store one of the world’s most inspiring shopping experiences.
Our promise to you
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Beyond this, you’ll have a great package of benefits that includes up to 33% staff discount on Harrods’ products, a generous pension plus 22 days’ paid holiday and your birthday off to.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Anything is Possible
At Harrods, our mission is to make Anything Possible. The spirit of Anything is Possible and the equity of the Harrods brand is not purely released through how we advertise and market to our customers.
Moreover, it is rooted in the lived experience of our customers delivered every day by our colleagues.
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