Senior Technical Manager
- Full Time
- Hammersmith
- Buying and Merchandising
- Fixed Term
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
We are recruiting for a Senior Technical Manager to lead our Harrods Own Label Strategy through the Quality Assurance team.
About the Role
As the Senior Technical Manager you will be responsible for the leadership and implementation of the Harrods Corporate Social Responsibility principles, alongside legal and technical compliance across all categories: these include Apparel, Accessories, Homeware and Christmas. You will be accountable for the integrity of the Harrods Brand through effective product and supplier approval and management.
You will lead the Harrods Own Label Quality Assurance team day to day, including all people management activities, training, coaching and development of their knowledge and skills. You will ensure the Technical Team deliver in line with key dates and take ownership of tasks in line with these critical timelines. You will also create and implement the Technical Strategy for each category in line with overarching business objectives.
Your duties will also include:
- Sourcing and onboarding Suppliers, responding to short- and long-term product strategies.
- Building and fostering excellent supplier relationships.
- Monitoring supplier performance seasonally, lead technical reviews, Vendor Score Card process and contribution to Supplier Appraisals
- Researching into, and lead, memberships to industry bodies, networks, working groups, be able to call on network for support, advice and sharing of innovation.
- Creating and regularly reviewing Harrods Supplier Manual, T&Cs and the Brand Standards ensuring these are adhered to across the supply base and protect Harrods commercial compliance and interests.
- Taking ownership of technically related documents required by suppliers to include auditing documents, technical spec sheets etc. To monitor and update regularly, actively revisiting with suppliers.
- Continuous monitoring of product quality through competitor benchmarking; with the aim to deliver best in class, reviewing seasonally, delivering results to the wider team and ensuring implementation.
- Leading enquiries together with Legal and CSR into emerging or new product laws.
About You
You will have a wealth of experience in a similar role, be passionate about product, with an eye for technical detail and excellence. You will hold a technically-oriented qualification, preferably at degree level, is desirable. Hailing from multi-product business, you will have the expert knowledge and ability to move between product areas with assurance across hardlines, homeware, stationery, bags and accessories, apparel. You will be confident to positively challenge technical processes with experience in delivering improved changes.
Our Senior Technical Manager will have in depth knowledge of compliance laws and certifications, with a proven track record of developing site standards with experience in third party certification as well as working with small artisan suppliers.
The ideal candidate will also have:
- Experience in supplier auditing.
- Knowledge of of sustainability, CSR processes and ethical management Excellent team management capabilities, at Manager or Head Of level.
- A strong customer service focus when dealing with both internal and external parties.
- A collaborative leadership style, and able to join the dots across the business.
- Commercial acumen and able to understand key areas for opportunity.
- A flexible approach – able to adapt between strategic big picture thinking and a detail orientated analytical approach.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, eligibility for a competitive bonus flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
Related jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
We are currently looking for an Assistant Merchandiser to join our Merchandising team!About The Role To assist the Merchandiser to effectively plan and trade the relevant Division(s) of responsibility
Reference
VAC- 45918
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
We are currently looking for an Assistant Product Developer to join our buying team!About The Role The Assistant Product Developer is a key part of the Food Buying & Product Development team and plays
Reference
VAC- 45880
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
Our Own Label team are now looking for a Hardlines Assistant Technologist to join us here at Harrods and play a key role in ensuring our products meet the highest standards of quality, safety, and com
Reference
VAC- 45422
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
Our Fashion teams are now looking for a detail-oriented and highly motivated Buying Assistant to join them on a fixed term or permanent basis here at Harrods. This role is perfect for someone with a k
Reference
VAC- 41971
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
Our Harrods Own Label team are seeking a dynamic and innovative Print Designer.This role involves the research, design, and delivery of exceptional print concepts for our products and packaging, align
Reference
VAC- 45500
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
Our Harrods Own Label team, who are at the heart of delivering bespoke, high-quality products to our customers, are looking for a motivated and detail-oriented Buying Assistant to join our dynamic tea
Reference
VAC- 44980
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Fixed Term
Description
We are currently recruiting for a Campaign Trade Assistant to join our Buying team here at Harrods.About the Role The Campaign Trade Assistant supports the seamless delivery of seasonal trade campaign
Reference
VAC- 45920
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Fixed Term
Description
As a Food Supply Coordinator, you will be responsible for effectively managing food product availability across Harrods Food Halls (including airport and online locations), restaurants, and kitchens.
Reference
VAC- 45838
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
We are looking for a Design Admin Assistant to support our Design team with all aspects of administration and organisation through the Buying cycle. Together with the Design team, you will contribute
Reference
VAC- 45501
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
Our Merchandising team are now looking for a Merchandise Admin Assistant to join them here at Harrods. We are recruiting for a range of category's - Fashion, Beauty, Home, Toys and Technology.About th
Reference
VAC- 42143
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbyRead our insights

Teaser
Learning & DevelopmentContent Type
EventsPublish date
04/08/2025
Summary
"We’re proud to celebrate RISE, our learning programme designed to support career growth and development of our colleagues. RISE equips participants with the skills, knowledge, and confide

Teaser
Uniquely YouContent Type
NewsPublish date
04/08/2025
Summary
As the winner of the We Take Pride category at the Harrods Awards for Excellence (HAFE), Geoff Hooton has had his fair share of adventures. From his early days in the Army to his role as t

Teaser
Uniquely YouContent Type
Career StoriesPublish date
04/08/2025
Summary
A native of Venezuela, Analius has lived in London for over 10 years and worked at Harrods for seven of them. We ask her for her current TikTok and TV obsessions, style go-tos and what culin

Teaser
Belonging & InclusionContent Type
EventsPublish date
03/26/2025
Summary
Our Neuroinclusion Network at Harrods was proud to host its inaugural panel discussion in honour of Neurodiversity Celebration Week. Led by our Partnerships Director, Alex Unitt, the pan

Teaser
Our Promise & ValuesContent Type
NewsPublish date
03/26/2025
Summary
WWF Earth Hour 2025 At Harrods, we were proud to take part in WWF Earth Hour on March 22nd, reinforcing our commitment to building a more sustainable future. This year’s theme, “Create

Teaser
Belonging & InclusionContent Type
NewsPublish date
03/26/2025
Summary
At Harrods, giving back to our community is a key part of our ESG strategy. As a founding partner of WEST Youth Zone, we are proud to support their incredible work in empowering

Teaser
GeneralContent Type
NewsPublish date
03/20/2025
Summary
2025 Women to Watch in Hospitality, Travel, Leisure & Retail Index. We are delighted to share that Lindsay Calderwood, Head of Digital Brand Partnerships, has been recognised in the Wi

Teaser
Belonging & InclusionContent Type
Career StoriesPublish date
03/06/2025
Summary
For #InternationalWomensDay this year, we’re shining a spotlight on colleagues across Harrods. We’ve asked them to share their achievements, proud moments, and the diverse roles they hold

Teaser
Belonging & InclusionContent Type
Career StoriesPublish date
03/06/2025
Summary
"Hello, my name is Luboslava Sevcikova, and I am a Uniformed Security Officer at Harrods. My journey began in July 2009, when I started working in Childrenswear. Over a year ago, I made th

Teaser
H beautyContent Type
Career StoriesPublish date
02/26/2025
Summary
Meet Nicola, the General Store Manager for our new H beauty in Silverburn, Glasgow. Hear about her journey in the beauty retail industry and what excites her most about leading our newest

Teaser
H beautyContent Type
Career StoriesPublish date
02/26/2025
Summary
Welcome to H beauty. Whether it’s finding the perfect red lipstick or sharing skincare secrets, we believe that beauty is about more than what’s on the shelves; it’s about the connections

Teaser
Early CareersContent Type
EventsPublish date
02/20/2025
Summary
This year, we celebrated National Apprenticeship Week 2025 by bringing together our talented apprentices and leaders for a series of inspiring learning and networking events. From gaining
Recently viewed jobs