Store Detective job in Knightsbridge

This vacancy has now expired. Please see similar roles below...

To prevent and detect offences against the law and/or discipline throughout the organisation, to apprehend offenders and to ensure they are dealt with in accordance with the company’s policies.

Prevention and detection of losses and injury to the Company, its staff and customers. Research and monitoring of equipment and procedures to affect this purpose.
To have a knowledge of relevant laws and Police & Criminal Evidence Act (PACE) in respect of the role.
Identify security aspects in respect of which the Company may be vulnerable and, where appropriate through the Security Investigations Manager, to reduce that vulnerability.
To undertake investigations allocated by his/her line managers with a view to furthering the Company’s interests by the recovery of missing goods, the identification of culprits and by referral to law enforcement agencies or discipline proceedings when appropriate.
To gather, prepare and be ready to give evidence at Courts, Tribunals and Disciplinary hearings as required.
To advise and assist other staff in the preparation of evidence.
To deal with the detention of suspects (staff or customers etc.), to produce the evidence, conducting any further enquiries called for.
To participate in the training of staff, particularly in those parts of the Store for which he/she has a particular responsibility.
To liaise with managers and staff of departments in crime prevention matters advising them accordingly.
To comply with any reasonable request from his/her line managers or from managers from other Departments appertaining to Harrods Store, its staff or customers in relation to security or safety.
To acquire an excellent knowledge of the Store geography, by proactively patrolling and establishing good knowledge of the Departments, Managers, Staff and merchandise throughout. With a view to preventing a monetary loss for the company by preventing merchandise and/or funds from wrongfully leaving the store. This will be achieved by developing a general expertise in the following respects:
                Merchandise Protection.
                Company policy,
                Fraud prevention,
                Use of covert equipment,
                Detecting offences,
                Statement and report writing

To assist in the security of VIPs visiting the Store.
To conduct searches of lockers and areas as required.
To operate security monitoring equipment and examine its products as required.
To issue and receive merchandise protection equipment as required.
To liaise with other investigative agencies and to conduct enquiries on their behalf as appropriate.
To keep up to date with legislation as it applies to his/her work.
To deal with arrests competently, and to treat all suspects with respect.

Hybrid at Harrods

At Harrods, we understand that every role is different. That’s why our approach to hybrid working is flexible. Some colleagues are fully on-site, while others split their time between the office and home – this is what we call ‘Hybrid’.

We believe in the value of coming together to connect, collaborate and learn, while also appreciating the benefits of focused work from home. Most hybrid roles involve being on-site at least three days a week, depending on business needs.

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Store Detective

This vacancy has expired

This vacancy has now expired. Please see similar roles below...

Hybrid at Harrods