Talent Development Manager

Our Colleague Experience team is looking for a Talent Development Manager to join them on a 12 month fixed term contract.   

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.

About the Role

As the Talent Development Manager, you will lead a small team of Talent Development Advisors, and have full ownership of the talent review process for Harrods colleagues – from the building, testing and deployment of the process. You will be a data-driven person, able to support the configuration of talent in Workday, create effective communications and manage the scheduling and deployment of the annual talent review process. You will combine insights from talent measurement & listening initiatives to understand how and when to gain insight, advise and make decisions.

You will also:

• Determine the focus for formal and informal talent development structures needed to grow our own talent.
• Design and build next-role talent development programmes to enable colleagues to progress between and across levels in the business.
• Lead on apprenticeship & early career strategies, including leading on the government relationship and legalities for circa 100 apprentices within Harrods.
• Engage with stakeholders across the business to support the design of end-to-end development plans, ensuring maximum engagement and tangible results for the function.
• Coach and support high potential talent.
• Support in role development for a variety of people management populations.
• Partner with the rest of the learning team to embed manager and leader expectations throughout colleague lifecycle e.g., onboarding, assessment, development, exit.
• Deliver management interventions and programmes filtered down from leadership strategy.  

About You

You will have experience in leading talent management initiatives for a diverse & fast paced business. You will have led apprenticeships/other early career programmes and have managed a small team. You will be a nurture, keen to effectively drive the performance of your team forward. 

You will be an excellent communicator, able to build relationships with senior stakeholders from various business areas; with this the ability to challenge on talent decisions and always link decisions to the broader company strategy. 

About Us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods