Administrator

Our Distribution team are now looking for a Dispatch Administrator to support the Dispatch department in our Knightsbridge store on a fixed term basis to support with Christmas peak.

This role is to start asap until January 2025, working Monday-Friday with no weekend work required.

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.

About the Role

As a Dispatch Administrator, you will be responsible for running and maintaining all service reports needed to run the Dispatch Department.

Other accountabilities include:

• Running daily, weekly and monthly service reports and managing the filing of these.
• Updating department figures and sharing them with the relevant stakeholders where necessary.
• Defining SOP’s (standard operating procedures) for all reports and maintaining these.
• Dealing with all shopfloor recharge queries.
• Dealing with telephone queries and responding to email requests for information in a prompt manner.
• Building and maintaining relationships with the shopfloor and our external partners.
• Ensuring all costs and pricing are updated onto our delivery database.
• Running and updating proof of delivery reports.  
• To ensure all paperwork is filed correctly and is easily accessible.
• Be thorough and pay attention to detail.
• Able to work well with others and on your own.
• Excellent verbal communication skills
• Customer service skills
• Able to use a computer and the main software packages competently

About You

You will have strong communication skills, as well as excellent interpersonal and communication skill. You will be a team player who can develop and maintain trusted relationships at all levels in and outside of the business. You will also possess excellent excel skills and PC literacy.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods