End User Computing Specialist

Harrods’ IT comprises technologies that provide services to support our luxury store in Knightsbridge, Crown Court & Trevor Square offices, Hammersmith Head Office, TVDC (Thatcham Warehouse), Airport stores, Harrods Estates offices, H Beauty sites and remote workers. The IT services are supported by a mix of in-house technology teams and 3rd party technology partners.

About The Role

The end user computing specialist supports the Modern Workplace function with the design and developments of the portfolio of devices across the Harrods business (including Retail, Distribution and Corporate). They also take ownership of the Operating Systems, configuration and associated management tooling (tools such as Intune & JAMF).

We strive to embrace the latest technologies within our EUC environment to offer our end users a modern, effortless and engaging IT experience whilst maintaining a secure and robust solution. The introduction of cloud managed devices, zero-touch provisioning processes and collaboration technologies enable us to support a mobile and flexible workforce.

About you

We are looking for a forward thinker with the ability and willingness to multi-task, ensuring that the team can be available to deliver new solutions and provide support for the existing environment in a timely manner.

You will have end user experience, having used Microsoft Intune and Jamf, as well as experience using MAC in a corporate environment. You will have solid experience with mobile device management systems, as well as experience of windows system and MAC OS, and apple IOS.

Finally, you will have strong communication skills as you build and maintain strong relationships across both IT and the wider business.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise To You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods