HR Services Advisor

We have an exciting opportunity to join our HR Team as a HR Services Advisor. This is a fantastic opportunity to develop your career, and make a real difference.  

About the Role

In this trusted role as HR Services Advisor, you will be dedicated to specific business areas, working in alignment with the ER team and HR Business Partners. The purpose of your role is to assist the HR function with administrative support and first line advice, including the execution of business processes in Workday.

You will take accountability for the upskilling of leaders in day-to-day HR processes and tasks. This role is pro-active, and solutions-focused, working as part of a wider team to deliver a high-quality service to our colleagues and leaders. 

About You

You’ll  be experienced across HR services and systems, with a depth and breadth of knowledge of all HR processes. You’ll have the confidence to coach and upskill leaders and colleagues to produce good customer outcomes. You’ll have credibility and the ability to manage and build relationships, both with your business area and senior members of the HR team. 

You’ll be able to manage your caseload, ensuring that all process and policy questions are owned and actioned timely and accurately. You will have the desire and ambition to develop yourself as an HR professional and become a superuser in Workday. You will be a champion of our Customer First strategy, with a full understanding of customer segmentation and how to deliver what is truly important to each customer of the service. 

More specifically you’ll have:

• Solid communication skills, with the ability to coach, empower and upskill leaders. 
• High attention to detail and can process high volumes of work at an exceptional standard.  
• Be process and system-focused, with a passion for efficiency and simplification.
• Customer First mindset with a depth of thinking that gets to the heart of customer needs. 

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods